Assist in ensuring smooth running of funeral procession by coordinating and communicating well with Service Consultant/ Undertaker. 协助确保丧礼顺利进行,并与礼仪顾问/承办人良好协调与沟通。
Client Communication: Maintain regular communication with clients to understand their event needs, provide updates, and address any queries or concerns.
Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.
Supervise and coordinate the daily operations of the service staff, ensuring smooth and efficient service delivery during peak hours and special events.
Provide support to client employees by explaining workplace tools and processes, reinforcing protocols and etiquette, and being available to answer questions about the work environment.