Serve as the primary point of contact for product-related inquiries, providing expert knowledge and support to clients and internal teams.
Conduct product demonstrations and presentations to potential and existing clients, highlighting key features and benefits tailored to their specific needs.
Gather and analyze customer feedback, market trends, and competitor activities to identify opportunities for product improvement and new product development....
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity)....