Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Ability to work and communicate effectively and positively with everyone
Proactive in learning and exploring areas of improvement
Independent and adaptable with the ability to work under pressure
Meticulous work ethic
Comfortable speaking to others over the phone
Fresh graduates are encouraged to apply. Training will be provided
Handle daily inbound calls and emails regarding general customer inquiries, complaints, comments, feedback, and other issues related to the services.
Understand customer inquiries and ensure they are addressed or routed through the appropriate channel, such as customer support teams for ticketing, baggage handling, or special assistance....
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
Good problem-solving and customer service skills.
Ability to handle customer inquiries
Good multitasking and time-management skills.
Customer-oriented with a positive attitude and willingness to learn.
Ability to work independently and as part of a team.
Represent CapiTalk and assigned client brands through original videos, brand stories, reviews, lifestyle content and on-camera or offline appearances.
Host entertainment, audience-engagement or live-selling sessions according to your assigned role. Plan, produce and publish at least 10 approved content pieces per month, following the agreed content calendar.
Engage professionally with audiences through livestreams, comments and assigned messages; coordinate with the team, review performance and improve content quality, engagement and campaign results....