Customer Experience Jobs in Petaling - August 2026 - Urgent Hiring

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Petaling

United Overseas Bank (Malaysia) Bhd in Kota Damansara is seeking an AVP, Service Manager for Privilege Banking to lead service delivery and customer experience on-site. The role involves managing inquiries, guiding customers to digital/self-service tools, and promoting digital platforms while ensuring professional branch representation.
Key responsibilities include driving service initiatives, coaching staff, and coordinating with business units to meet service quality targets.

Posted

13 days ago

Corvan

MYR4,000 - MYR6,000 Per Month

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

25 days ago

Corvan

MYR4,000 - MYR6,000 Per Month

Up to RM 3800 English Speaker Customer Experience Officer at PJ Up to RM 3800 English Speaker Customer Experience Officer at PJ

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

25 days ago

NexPIPO

Undisclosed

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Petaling

Handle customer enquiries through calls, email, live chat, or other communication channels.
Understand customer concerns and provide accurate information and suitable solutions.
Assist customers with account, service, order, or general enquiries. ...

Posted

a day ago

Corvan

Undisclosed

Intern - Customer Experiences Intern - Customer Experiences

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

a month ago

Loob Holding Sdn Bhd

MYR800 - MYR800 Per Month

Full Time, Internship

B- Customer Service Executive (Building Materials- Property Experience needed) B- Customer Service Executive (Building Materials- Property Experience needed)

Monthly allowance provided - RM 800 Monthly
Based in Kota Damansara, Selangor
Minimum 3 months duration ...

Posted

a month ago

OTT CREATION MARKETING

MYR4,000 - MYR6,000 Per Month

Part-Time Sales Associate, IKEA Damansara Part-Time Sales Associate, IKEA Damansara

Handle customer enquiries, complaints, and after-sales service requests via phone, email, and messaging platforms.
Coordinate and schedule service appointments with customers and service technicians.
Process warranty claims, product replacements, and service reports. ...

Posted

23 days ago

IKEA

MYR2,000 - MYR5,000 Per Hour

Part Time

B2B Sales Key Account Management

Near Train Station

Support customers by offering help and guidance when needed.
Understand customers’ needs and recommend the best solutions for their homes.
Use different IKEA sales and communication channels to serve customers effectively. ...

Be an early applicant!

Posted

2 months ago

Part-Time IKEA Food Assistant, IKEA Damansara Part-Time IKEA Food Assistant, IKEA Damansara

IKEA

Undisclosed

Part Time

Beauty Expert ( ATRIA MALL, PJ ) Beauty Expert ( ATRIA MALL, PJ )

Near Train Station

You ensure our customers are always in focus and strive to make them smile.
You are a good listener and able to support the customer with an attitude based on the IKEA values.
You comply with and follow internal rules, policies and daily operational routines regarding issues like quality, food safety and stock figures as set by my manager. ...

Communication Teamwork

Be an early applicant!

Posted

2 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( TROPICANA CITY MALL (RELOCATION) ) Beauty Expert ( TROPICANA CITY MALL (RELOCATION) )

Be an early applicant!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( JALAN CECAWI ) Beauty Expert ( JALAN CECAWI )

Be an early applicant!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( IOI PUCHONG ) Beauty Expert ( IOI PUCHONG )

Be an early applicant!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( BANDAR UTAMA SHPG CTR ) Beauty Expert ( BANDAR UTAMA SHPG CTR )

Be an early applicant!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( AEON TAMAN EQUINE ) Beauty Expert ( AEON TAMAN EQUINE )

Be an early applicant!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( SUNWAY GEO ) Beauty Expert ( SUNWAY GEO )

Be an early applicant!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Service Crew Service Crew

Be an early applicant!

Posted

4 months ago

Sushiro Malaysia Sdn. Bhd.

MYR2,600 - MYR3,000 Per Month

Fresh Graduates

Customer Service Teamwork

Near Train Station

Deliver excellent customer service with a warm, friendly, and welcoming smile
Handle customer orders and process payments (cash, card, and digital systems) accurately
Operate and maintain POS system, walkie-talkies, and other restaurant equipment responsibly ...

Posted

5 months ago

Service Excellence - Governance Specialist Service Excellence - Governance Specialist

CelcomDigi

Undisclosed

Customer Service Lead Customer Service Lead

Operational Process Governance
Govern and maintain end-to-end CX operational processes and documentation.
Review processes to identify gaps, risks and improvement opportunities. ...

Posted

14 hours ago

ABB

Undisclosed

Customer Service Lead Customer Service Lead

Lead and coordinate day-to-day customer service operations for the Robotics business, ensuring exceptional service delivery and customer satisfaction.
Act as the primary point of contact for customers, managing orders, quotations, service requests, inquiries, and escalations in a timely and professional manner.
Collaborate closely with Sales, Service, Supply Chain, and Finance teams to ensure seamless order fulfilment, issue resolution, and an outstanding end-to-end customer experience. ...

Posted

11 days ago

ABB Robotics Malaysia Sdn Bhd

Undisclosed

Customer Executive Customer Executive

Lead and coordinate day-to-day customer service operations for the Robotics business, ensuring exceptional service delivery and customer satisfaction.
Act as the primary point of contact for customers, managing orders, quotations, service requests, inquiries, and escalations in a timely and professional manner.
Collaborate closely with Sales, Service, Supply Chain, and Finance teams to ensure seamless order fulfilment, issue resolution, and an outstanding end-to-end customer experience. ...

Posted

16 days ago

Nestlé

Undisclosed

Customer Partner Customer Partner

Develop, agree and implement the annual account development plan / JBP for required categories.
Build & execute eRetailer promotional plans/calendar in line with the Integrated Commercial Planning process. Ensure all eCommerce initiatives are tracked, measured, and reported on.
Utilize analytics to formulate plans and develop strategies to generate demand and acquire, retain and utilize knowledge of differences in retailer website technical capabilities and business processes and customize recommendations to maximize sales. ...

Posted

19 days ago

Roche

Undisclosed

Service Excellence - Governance Specialist Service Excellence - Governance Specialist

Lead the complete sales process including prospecting, qualification, closing, contracting, implementation, and ensuring high-standard after-sales support through solution/consultative selling
Build long-term, value-based customer relationships by continuously uncovering changing needs, improving customer experience, and adding value through creative solutions
Establish credibility with stakeholders by demonstrating business acumen, professional expertise, and adapting one's communication style to align with customers' working styles ...

Posted

20 days ago

CelcomDigi

Undisclosed

Customer Partner Customer Partner

Posted

21 days ago

Roche

Undisclosed

Service Excellence - Governance Specialist Service Excellence - Governance Specialist

Responsible in solution/technical/consultative selling
Leads sales process including prospecting, qualification, quantification, needs assessment, competitive differentiation, presentation, closing, contracting and implementation and ensuring after sales support is maintained and of the highest standard
Build long-term value-based relationships through continuously uncovering customers’ changing needs, improving customer experience, anticipating new opportunities for their business in the future and adding values through creative solutions / products ...

Posted

21 days ago

CelcomDigi

Undisclosed

Business Discovery Specialist (Customer Buying Journey) Business Discovery Specialist (Customer Buying Journey)

Operational Process Governance
Govern and maintain end-to-end CX operational processes and documentation.
Review processes to identify gaps, risks and improvement opportunities. ...

Posted

22 days ago

CelcomDigi

Undisclosed

Guest Experience Expert - GSC Guest Experience Expert - GSC

Develop and standardise discovery frameworks, playbooks, and toolkits for structured customer engagement.
Leverage tools to enhance customer insights, improve engagement quality, and drive better deal outcomes.
Embed structured discovery practices into day-to-day deal development workflows so frontliners can run effective discovery session independently. ...

Posted

23 days ago

Sheraton Hotels & Resorts

Undisclosed

CX Transformation Specialist (EB, Digital Channel - CX Academy) CX Transformation Specialist (EB, Digital Channel - CX Academy)

Posted

23 days ago

CelcomDigi

Undisclosed

CX Transformation Specialist (EB, Digital Channel - CX Academy) CX Transformation Specialist (EB, Digital Channel - CX Academy)

Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...

Posted

17 days ago

CelcomDigi

Undisclosed

Sales Executive Sales Executive

Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...

Posted

18 days ago

Horizon Purpose Sdn Bhd

MYR3,000 - MYR5,000 Per Month