Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole.
Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximize device up time and minimize escalations to Engineers or Technical Specialists.
...
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
MS Office
Indenpendent
Team Player
Positive Attitude
+9
Posted
a month ago
Chat Available
You can chat with the employer only after applying for this job.
Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole.
Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximize device up time and minimize escalations to Engineers or Technical Specialists.
...
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
MS Office
Indenpendent
Team Player
Positive Attitude
+9
Posted
a month ago
Chat Available
You can chat with the employer only after applying for this job.
Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole.
Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximize device up time and minimize escalations to Engineers or Technical Specialists.
...
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
MS Office
Indenpendent
Team Player
Positive Attitude
+9
Posted
a month ago
Chat Available
You can chat with the employer only after applying for this job.
Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole.
Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximize device up time and minimize escalations to Engineers or Technical Specialists.
...
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
MS Office
Indenpendent
Team Player
Positive Attitude
• Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
• Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
• Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels.
...
• Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
• Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
• Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels.
...
Customer Service
Sales
Inventory Management
Point of Sale (POS) Systems
Product Knowledge
Merchandising
Stocking
Stock Replenishment
Stock Management
Inventory Control
Cashier
Visual Merchandising
• Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
• Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
• Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels.
...
• Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
• Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
• Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels.
...
• Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
• Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
• Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels.
...