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Customer Experience Jobs in Selangor - August 2026 - Urgent Hiring
Showing 1,769 jobs results for
"customer experience"
in Selangor
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Undisclosed
- Lead and coordinate day-to-day customer service operations for the Robotics business, ensuring exceptional service delivery and customer satisfaction.
- Act as the primary point of contact for customers, managing orders, quotations, service requests, inquiries, and escalations in a timely and professional manner.
- Collaborate closely with Sales, Service, Supply Chain, and Finance teams to ensure seamless order fulfilment, issue resolution, and an outstanding end-to-end customer experience. ...
Posted
7 days ago
Undisclosed
- Greet and assist customers in a friendly and approachable manner
- Understand customer needs and recommend suitable products
- Provide simple product explanations and usage guidance ...
Posted
10 days ago
Undisclosed
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
9 days ago
Undisclosed
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
9 days ago
Undisclosed
- Develop, agree and implement the annual account development plan / JBP for required categories.
- Build & execute eRetailer promotional plans/calendar in line with the Integrated Commercial Planning process. Ensure all eCommerce initiatives are tracked, measured, and reported on.
- Utilize analytics to formulate plans and develop strategies to generate demand and acquire, retain and utilize knowledge of differences in retailer website technical capabilities and business processes and customize recommendations to maximize sales. ...
Posted
9 days ago
Undisclosed
- Greet and assist customers in a friendly and approachable manner
- Understand customer needs and recommend suitable products
- Provide simple product explanations and usage guidance ...
Posted
10 days ago
Undisclosed
- Lead the complete sales process including prospecting, qualification, closing, contracting, implementation, and ensuring high-standard after-sales support through solution/consultative selling
- Build long-term, value-based customer relationships by continuously uncovering changing needs, improving customer experience, and adding value through creative solutions
- Establish credibility with stakeholders by demonstrating business acumen, professional expertise, and adapting one's communication style to align with customers' working styles ...
Posted
11 days ago
Undisclosed
- Responsible in solution/technical/consultative selling
- Leads sales process including prospecting, qualification, quantification, needs assessment, competitive differentiation, presentation, closing, contracting and implementation and ensuring after sales support is maintained and of the highest standard
- Build long-term value-based relationships through continuously uncovering customers’ changing needs, improving customer experience, anticipating new opportunities for their business in the future and adding values through creative solutions / products ...
Posted
12 days ago
Undisclosed
- Operational Process Governance
- Govern and maintain end-to-end CX operational processes and documentation.
- Review processes to identify gaps, risks and improvement opportunities. ...
Posted
13 days ago
Undisclosed
- Develop and standardise discovery frameworks, playbooks, and toolkits for structured customer engagement.
- Leverage tools to enhance customer insights, improve engagement quality, and drive better deal outcomes.
- Embed structured discovery practices into day-to-day deal development workflows so frontliners can run effective discovery session independently. ...
Posted
14 days ago
Undisclosed
- Define customers segments based on set criteria indicating customer importance, growth potential
- Map out customers' journey and relevant touchpoints impacting customers' needs and satisfaction, for both Print & Online products
- Work with Products, Sales, Marketing, CS to design strategy, value-add service, product offering, pricing to drive customer stickness and satisfaction ...
Posted
14 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
15 days ago
Undisclosed
Malaysia
- If you are looking to excel and make a difference, take a closer look at us…
- Sales & Service
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; ...
Posted
15 days ago
Undisclosed
- Greet and assist customers in a friendly and approachable manner
- Understand customer needs and recommend suitable products
- Provide simple product explanations and usage guidance ...
Posted
19 days ago
Undisclosed
- Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
- Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
- Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...
Posted
8 days ago
Undisclosed
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
19 days ago
Undisclosed
- Greet and assist customers in a friendly and approachable manner
- Understand customer needs and recommend suitable products
- Provide simple product explanations and usage guidance ...
Posted
19 days ago
Undisclosed
- Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
- Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
- Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...
Posted
9 days ago
MYR2,800 - MYR2,800 Per Month
Sunway City
- Receive, review, and investigate customer complaints in accordance with company policies and regulatory requirements.
- Conduct investigations by reviewing call recordings, system records, correspondence, and supporting documents.
- Liaise with internal departments and DCAs to obtain relevant information and facilitate complaint resolution within the stipulated turnaround time. ...
Posted
21 days ago
MYR2,800 - MYR2,800 Per Month
Sunway City
- Receive, review, and investigate customer complaints in accordance with company policies and regulatory requirements.
- Conduct investigations by reviewing call recordings, system records, correspondence, and supporting documents.
- Liaise with internal departments and DCAs to obtain relevant information and facilitate complaint resolution within the stipulated turnaround time. ...
Posted
21 days ago
Undisclosed
- Define customers segments based on set criteria indicating customer importance, growth potential
- Map out customers' journey and relevant touchpoints impacting customers' needs and satisfaction, for both Print & Online products
- Work with Products, Sales, Marketing, CS to design strategy, value-add service, product offering, pricing to drive customer stickness and satisfaction ...
Posted
21 days ago
Mystery Shopper -Pelanggan Misteri (Machang, Kelantan) Mystery Shopper -Pelanggan Misteri (Machang, Kelantan)
1Training Worklife Management Sdn. Bhd
MYR50 - MYR50 Per Month
- Tanggungjawab/Peranan:Melawat ke lokasi kedai yang ditugaskan dan menjalankan aktiviti membeli-belah.Bertindak secara rahsia dengan menyamar sebagai pelanggan biasa.Memeriksa persekitaran kedai untuk mengenal pasti sebarang masalah dan kawasan yang boleh diperbaiki.Mengisi dan menghantar borang pengalaman pelanggan dalam sistem kami.
- Manfaat:Nikmati aktiviti membeli-belah sambil bekerja.Bayaran sebanyak RM50 untuk setiap lawatan.Lawatan sebanyak sekali sebulan / 2 bulan sekali,
Posted
13 days ago
Undisclosed
- Maintain meaningful engagement with customers through regular inquiries, account reviews and achieve customer satisfaction
- Demonstrate a strong partnership with customers by ensuring our service & solutions align with their needs
- Identify the customer's specific challenges and provide effective solutions ...
Posted
22 days ago
Undisclosed
- Maintain meaningful engagement with customers through regular inquiries, account reviews and achieve customer satisfaction
- Demonstrate a strong partnership with customers by ensuring our service & solutions align with their needs
- Identify the customer's specific challenges and provide effective solutions ...
Posted
22 days ago
Undisclosed
- Maintain meaningful engagement with customers through regular inquiries, account reviews and achieve customer satisfaction
- Demonstrate a strong partnership with customers by ensuring our service & solutions align with their needs
- Identify the customer's specific challenges and provide effective solutions ...
Posted
22 days ago
Undisclosed
- Own the ultimate success of our SMB customers in your territory, ensuring they realise the full value of the Confluent Products..
- Accountable to maintaining customer health, driving consumption, forecasting and retention of the account base
- Maintain positive customer relationships through timely consumption check-ins with the customers, by sharing detailed customer usage metrics ...
Posted
23 days ago
Undisclosed
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
a month ago
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