Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes.
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We are looking for a CRM manager to lead the development of a customer-centric ecosystem across mobile app and digital platforms with one of our food retail clients.
CRM Strategy & Customer Lifecycle Management
• Develop and execute CRM strategies that drive app downloads, active user growth, customer retention, and lifetime value.
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Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
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Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
...
Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
...