Fashion
Retail Operations
Merchandising
Inventory Management
Point of Sale (POS) Systems
Fashion Knowledge
Communication Skills
Teamwork
Customer Service
Sales
+8
Posted
4 days ago
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Fashion
Retail Operations
Merchandising
Inventory Management
Point of Sale (POS) Systems
Fashion Knowledge
Communication Skills
Teamwork
Customer Service
Sales
Company specializing in rental management, tenant support, and property-related services. We are looking for a friendly, responsible, and proactive Customer Service team member to provide excellent support to tenants, landlords, and clients. Join Urban Room Property Management and become part of a growing team dedicated to providing better living experiences and excellent tenant support.
Manage inquiries from customers, internal team members, and international staff regarding stock availability, pricing and samples request through various communication channels, while also providing assistance to walk-in customers as needed.
Work closely with internal team members to ensure stock accuracy, process daily orders, and facilitate smooth order processing and resolve any logistical or stock discrepancies.
Address customers’ feedback professionally, provide solutions to ensure customer satisfaction and sustained long-term relationships.
...
Manage inquiries from customers, internal team members, and international staff regarding stock availability, pricing and samples request through various communication channels, while also providing assistance to walk-in customers as needed.
Work closely with internal team members to ensure stock accuracy, process daily orders, and facilitate smooth order processing and resolve any logistical or stock discrepancies.
Address customers’ feedback professionally, provide solutions to ensure customer satisfaction and sustained long-term relationships.
...
Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem ; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Identifying and assessing clients need to ensure service excellence
...