Customer Relations Officer Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 38 jobs results for
"customer relations officer"
in Kuala Lumpur
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
8 days ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
a month ago
Customer Service Officer (Mandarin Speaker)
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Respond to customer inquiries received via email, WhatsApp, and inbound phone calls
- Handle simple cases that require manual review and approval
- Provide timely, accurate responses in accordance with company SOPs ...
Posted
a day ago
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Respond professionally and promptly to user enquiries through live chat, messaging platforms, email and other designated support channels
- Guide users on account registration, login, profile settings, verification, platform navigation, product functions, campaigns, membership benefits and general platform usage
- Assist users with platform supported digital asset deposit and withdrawal enquiries, wallet address checks, transaction status, network selection, confirmations and transaction ID (TXID/Hash) verification ...
Posted
3 days ago
Up to MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone channels and provide timely assistance.
- Identify customer needs, resolve issues, and provide appropriate solutions.
- Maintain positive customer relationships by delivering excellent service experience. ...
Be an early applicant!
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Up to MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone channels and provide timely assistance.
- Identify customer needs, resolve issues, and provide appropriate solutions.
- Maintain positive customer relationships by delivering excellent service experience. ...
Posted
a month ago
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral - Immediate Hiring
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
3 hours ago
MYR2,800 - MYR3,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide clear guidance to account owners on balance substantiation requirements to ensure compliance and accurate financial reporting.
- Assisting in preparing and enhancing recon listing by incorporating key details such as aging analysis and balance classifications to support effective tracking and review.
- Follow up with stakeholder on long aged item on the nature and expected clearance date ...
Posted
23 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle 100% inbound calls from customers.
- Assist with banking enquiries (ATM, cards, savings/current accounts, insurance, etc.).
- Resolve customer issues and provide excellent customer service. ...
Be an early applicant!
Posted
a month ago
MYR2,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Membuat Panggilan Kepada Data Pelanggan Yang Diberikan DAN
- Berbudi Bicara untuk pembayaran hutang tertunggak
Be an early applicant!
Posted
6 days ago
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer interactions across multiple channels
- Handle Level 1 (L1) support queries
- Adhere strictly to SOPs and communication scripts ...
Posted
2 months ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- SPM / Diploma / Degree, fresh graduates are welcome
- Possess good communication skills, dare to communicate with customers
- Patient, polite, and possess good customer service awareness ...
Posted
a month ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions.
- Identify and resolve customers’ problems and complaints by selecting the best solution. ...
Posted
2 months ago
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Respond to customer inquiries received via email, WhatsApp, and inbound phone calls
- Handle simple cases that require manual review and approval
- Provide timely, accurate responses in accordance with company SOPs ...
Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
a month ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
a month ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer and respond to incoming customer calls efficiently and professionally.
- Provide accurate information, solutions, and support with courteous telephone etiquette.
- Record customer details and issues correctly in the system. ...
Posted
a day ago
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