Promote Lubetrans workshop equipment and maintenance service packages to automotive workshops, service centres, fleet operators and industrial customers.
Proactively identify and pursue new sales opportunities through various channels, including cold calling, networking, and attending industry events, to expand the company's customer base.
Responsible for customer development, business liaison, and business follow-up. Maintain good relationships with existing customers and follow up on inquiries, quotations, and commercial negotiations.
Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
Engage with potential and existing customers through various online channels (e.g., website chat, social media, email, phone) to understand their needs and provide information about Chimo Life's health and lifestyle products.