Customer Service Management Jobs in Kuala Lumpur - October 2026 - Urgent Hiring
Showing 477 jobs results for
"customer service management"
in Kuala Lumpur
MYR1,000 - MYR1,200 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in daily food preparation, including chopping vegetables, preparing sauces, and portioning ingredients according to recipes and quality standards.
- Support the kitchen team in maintaining a clean and organized workspace, adhering strictly to food safety and hygiene regulations.
- Learn and execute various cooking techniques under the guidance of senior chefs, contributing to the preparation of diverse menu items. ...
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Posted
6 hours ago
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Oversee full daily restaurant operations and coordinate the front service and kitchen teams to ensure smooth service flow during peak hours.
- Build and implement complete restaurant service SOPs, conduct new staff induction and systematic on-the-job training in Mandarin, and establish service standards similar to mature hotpot chain brands.
- Prepare staff rosters, manage manpower allocation, and control labour costs. ...
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Posted
4 days ago
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Oversee full daily restaurant operations and coordinate the front service and kitchen teams to ensure smooth service flow during peak hours.
- Build and implement complete restaurant service SOPs, conduct new staff induction and systematic on-the-job training in Mandarin, and establish service standards similar to mature hotpot chain brands.
- Prepare staff rosters, manage manpower allocation, and control labour costs. ...
Be an early applicant!
Posted
4 days ago
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Oversee full daily restaurant operations and coordinate the front service and kitchen teams to ensure smooth service flow during peak hours.
- Build and implement complete restaurant service SOPs, conduct new staff induction and systematic on-the-job training in Mandarin, and establish service standards similar to mature hotpot chain brands.
- Prepare staff rosters, manage manpower allocation, and control labour costs. ...
Be an early applicant!
Posted
4 days ago
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Oversee full daily restaurant operations and coordinate the front service and kitchen teams to ensure smooth service flow during peak hours.
- Build and implement complete restaurant service SOPs, conduct new staff induction and systematic on-the-job training in Mandarin, and establish service standards similar to mature hotpot chain brands.
- Prepare staff rosters, manage manpower allocation, and control labour costs. ...
Be an early applicant!
Posted
4 days ago
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Oversee full daily restaurant operations and coordinate the front service and kitchen teams to ensure smooth service flow during peak hours.
- Build and implement complete restaurant service SOPs, conduct new staff induction and systematic on-the-job training in Mandarin, and establish service standards similar to mature hotpot chain brands.
- Prepare staff rosters, manage manpower allocation, and control labour costs. ...
Be an early applicant!
Posted
4 days ago
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Oversee full daily restaurant operations and coordinate the front service and kitchen teams to ensure smooth service flow during peak hours.
- Build and implement complete restaurant service SOPs, conduct new staff induction and systematic on-the-job training in Mandarin, and establish service standards similar to mature hotpot chain brands.
- Prepare staff rosters, manage manpower allocation, and control labour costs. ...
Be an early applicant!
Posted
4 days ago
VIP Account Manager (Senior Level)
MYR7,500 - MYR10,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage and maintain strong relationships with assigned VIP customers.
- Provide personalised account management and timely assistance to VIP customers through various communication channels.
- Understand VIP customer preferences, behaviours and needs to deliver tailored services and engagement. ...
Posted
18 days ago
Up to MYR2,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
a month ago
MYR8,000 - MYR15,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Lead and oversee the end-to-end management of complex cruise and expedition tours, ensuring seamless execution from planning to post-trip evaluation, with a strong focus on Cantonese-speaking clientele.
- Develop and maintain strategic partnerships with cruise lines and expedition operators, leveraging negotiation skills to secure favorable terms and enhance product offerings.
- Manage all aspects of expedition logistics, including Arctic and Antarctic operations, ensuring compliance with safety regulations and environmental protocols. ...
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Posted
2 days ago
MYR8,000 - MYR15,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Lead and oversee the end-to-end management of complex cruise and expedition tours, ensuring seamless execution from planning to post-trip evaluation, with a strong focus on Cantonese-speaking clientele.
- Develop and maintain strategic partnerships with cruise lines and expedition operators, leveraging negotiation skills to secure favorable terms and enhance product offerings.
- Manage all aspects of expedition logistics, including Arctic and Antarctic operations, ensuring compliance with safety regulations and environmental protocols. ...
Be an early applicant!
Posted
2 days ago
MYR8,000 - MYR15,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Lead and oversee the end-to-end management of complex cruise and expedition tours, ensuring seamless execution from planning to post-trip evaluation, with a strong focus on Cantonese-speaking clientele.
- Develop and maintain strategic partnerships with cruise lines and expedition operators, leveraging negotiation skills to secure favorable terms and enhance product offerings.
- Manage all aspects of expedition logistics, including Arctic and Antarctic operations, ensuring compliance with safety regulations and environmental protocols. ...
Be an early applicant!
Posted
2 days ago
Up to MYR2,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
a month ago
MYR2,000 - MYR4,000 Per Month
+Additional Compensation
Near Train Station
- 为所有宾客提供卓越的客户服务，确保宾客从进店到离店全程获得良好的用餐体验。
- 协助管理餐厅日常运营，包括开市与收市流程、员工督导以及确保服务标准的落实。
- 准确记录餐饮点单并传达至厨房，同时迅速、高效地为宾客上菜及提供饮品。 ...
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Posted
17 days ago
Up to MYR2,500 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle flight bookings, ticket issuance, reissuance, cancellations, and refunds.
- Process Exchange Orders and ensure proper documentation and tracking.
- Process EOC refunds accurately and in a timely manner. ...
Posted
15 days ago
MYR4,000 - MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Bachelor's Degree in Business Administration, International Marketing, Banking & Finance, Commerce or any discipline.
- At least 2 years of working experience in marketing of ICT equipment or any other related financial products.
- Knowledge of current ICT equipment and technology financing and leasing market trends will be an added advantage. ...
Posted
19 days ago
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Act as a key contact to support client relationships and ensure smooth communication.
- Assist in marketing campaigns, coordinate with internal teams (marketing, customer service, technical).
- Collect client feedback and support product/system improvements. ...
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Posted
12 days ago
MYR5,500 - MYR6,000 Per Month
Near Train Station
- Human Resources: • Effective staff management, including motivation, development, performance management, recruitment at site. • Organizing formal training with the Human Resources Department, providing structured on the-job training, and identifying and addressing individual training needs. • Overseeing work schedules for all employees to ensure full value is always offered to our clients and residents. • Oversee the annual appraisals of all staff and conduct disciplinary action when required in conjunction with Operations Manager.2. Implementation of Standards: • Ensure that the preparation, presentation, and service is carried out promptly according to Sodexo standards. • Leading by example with a hands-on knowledge and involvement of all aspects of the catering operation striking an effective balance between this and the administrative duties. • Delegating and instructing staff to ensure quality food service is always carried out. 3. Food Safety: • To comply with all statutory and Sodexo obligations regarding food safety, HACCP and hygiene standards. • Achieve zero proven food borne illnesses or unfit food incidents. • SEQ/ SHE manual and procedure • Ensuring the kitchen and service team has adhere a working knowledge of and administers all food safety and HACCP practices / requirement. • Ensure legal requirements and standards related to Sodexo Food Safety and Workplace Safety and Health are implemented and adhered during the entire Operational processes related to Food Services and its scope of activities. • Ensure food safety procedures are adhered to by kitchen and service's team. • Ensure only trained employees are deployed and have been briefed on their roles. • Any other food safety related tasks assigned e.g. temperature monitoring of food, storage and equipment, taking food samples, cleaning activities 4. Menu Planning and Merchandising: • To plan the menu together with the Head Chefs, for each operation's requirement. • Establish an ongoing marketing / promotions campaign and ensure all staff carry this out. • To maintain and continuously improve food services and standards. 5. Finance • To manage all aspects of the food service, to ensure a sustainable financial result is achieved in line with the set budget. • Manage the accounting and bookkeeping function with legible, precise, accurate and timely completion of the GRR, time sheets, stock take, payroll and other documents as required. • Maintain the security of float, cash, equipment, stock and maintenance of the premises. • To actively pursue and achieve budget targets and assist in budget compilation where appropriate. • Reporting on actual business income to the Operations Manager on a monthly or as needs basis. 6. Client Retention: • Establishment and maintenance of sound business relationships with client and site managing team clients to ensure maximum business retention. • To deal professionally with Customer feedback. • Appropriate follow-up on client meetings and requirements with applicable correspondence, reports and proposals as necessary. 7. Innovation: • Constantly refining and improving the operations and encouraging and recognizing innovation and incorporating innovations into work procedures. • Development of new initiatives in all aspects of the business. General:
- • Responsible for the overall daily outlet operations.
- • Liaising with any contractors, agencies, and suppliers to ensure the services we offer are of a standard pleasing to the clients and guests alike. ...
Posted
a month ago
Up to MYR2,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
24 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify, onboard, and manage new and existing partnerships with dealers, agents, and resellers.
- Establish and maintain strong relationships with partners to drive engagement and loyalty.
- Monitor partner performance through KPIs, ensuring alignment with the company’s sales objectives. ...
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Posted
4 days ago
MYR2,000 - MYR2,200 Per Month
+Additional Compensation
Petaling, WP Kuala Lumpur
Near Train Station
- Setting goals for the work group, developing organizational capability, and modelling how work together.
- Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
- Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...
Posted
22 days ago
Up to MYR2,500 Per Month
Fresh Graduates
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
a month ago
MYR2,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Introduce prospective members to our facilities, membership packages and services.
- Conduct gym tours and membership consultations.
- Follow up with enquiries and potential members through calls, WhatsApp and other communication channels. ...
Posted
a month ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Engage proactively with customers visiting the Canopy Home store at Isetan-KLCC, offering a warm greeting and identifying their needs related to home and bedding products.
- Provide detailed product information and demonstrations to potential customers, highlighting the features and benefits of mattresses, home diffusers, towels, and other merchandise.
- Actively promote Canopy Home products through persuasive sales techniques, aiming to achieve and exceed monthly sales targets. ...
Posted
23 days ago
MYR1,600 - MYR2,500 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Greet and assist customers in a friendly and professional manner, answering inquiries about products, promotions, and store policies to ensure a positive shopping experience.
- Process customer transactions accurately and efficiently using the Point of Sale (POS) system, handling cash, credit card, and other payment methods.
- Maintain an organized and visually appealing sales floor by restocking merchandise, arranging displays according to merchandising guidelines, and ensuring products are correctly priced and signed. ...
Posted
23 days ago
Assistant Restaurant Manager
MYR2,200 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Supervise and coordinate daily restaurant operations during shifts, ensuring smooth service delivery and adherence to Jollibee standards.
- Assist in managing inventory, including ordering supplies, receiving deliveries, and conducting stock counts to minimize waste and control costs.
- Provide exceptional customer service, addressing guest inquiries, resolving complaints effectively, and ensuring a positive dining experience. ...
Posted
2 days ago
Up to MYR2,500 Per Month
Fresh Graduates
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
a month ago
GL Adjudicator & Insured Relation Executive
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
7 days ago