Customer Service Night Shift Jobs in Kuala Lumpur - September 2026 - Urgent Hiring

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Up to MYR3,000 Per Month
Near Train Station
  • Handle customer enquiries, issues, and daily communications.
  • Provide customer service through phone calls, WhatsApp, online platforms, and other channels.
  • Understand customer needs and provide accurate information and assistance in a timely manner. ...

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Posted
21 days ago
MYR3,200 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide round‑the‑clock customer service via phone & digital channels.
  • Handle inquiries, complaints, and follow‑ups professionally.
  • Educate customers on bank products & services. ...
Customer Communication
+1

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Posted
22 days ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Responsibilities-
  • -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...

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Posted
8 days ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Responsibilities-
  • -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...

Be an early applicant!

Posted
8 days ago
MYR4,000 - MYR6,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Act as the main point of contact between customers and internal departments.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner.
  • Identify customer needs, clarify issues, and ensure accurate information is passed on to the relevant departments for resolution. ...
Communication Skills Problem-Solving Skills
+5

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Posted
13 days ago
High Opportunity
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
  • Provide support on additional banking or financial products as assigned.
  • Deliver prompt, accurate, and courteous service to ensure a positive customer experience. ...

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Posted
20 days ago
High Opportunity
MYR3,000 - MYR3,300 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer inquiries professionally via phone, email, or other communication channels.
  • Provide accurate information and effective solutions to customer concerns.
  • Deliver exceptional customer service while maintaining service quality standards. ...

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Posted
15 days ago
High Opportunity
Up to MYR3,000 Per Month
Near Train Station
  • Handle customer enquiries, issues, and daily communications.
  • Provide customer service through phone calls, WhatsApp, online platforms, and other channels.
  • Understand customer needs and provide accurate information and assistance in a timely manner. ...

Be an early applicant!

Posted
20 days ago
High Opportunity
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Manage customer enquiries, quotations, orders, artwork approvals, delivery schedules and after-sales follow-up.
  • Translate customer requirements into clear internal instructions and confirm that specifications are complete.
  • Monitor open orders and coordinate priorities with Production, QC, Purchasing and Logistics. ...
Communication Microsoft Office
+1

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Posted
15 days ago
MYR4,200 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Bilingual Able to read Traditional Mandarin
+7

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Posted
22 days ago
MYR5,000 - MYR8,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Team Management: Oversee the support team handling guest inquiries via phone, live chat, email, and social media.
  • Problem Resolution: Efficiently diagnose, troubleshoot, and resolve guest complaints or booking issues.
  • Escalation & Software: Handle complex guest cases while maintaining accurate records in CRM and property software. ...
Customer Service Hospitality Management
+2

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Posted
14 days ago
MYR3,500 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities:• Handle inbound calls from current and prospective donors, as well as general enquiries• Conduct outbound calls to donors when required• Respond to enquiries through email, Facebook, Instagram and WhatsApp• Support donor retention through proactive customer service strategies• Handle donor needs, enquiries, concerns and complaints professionally• Liaise with donors, external parties and internal stakeholders• Develop comprehensive knowledge of products and services to support donor enquiries• Ensure all assigned daily tasks are completed according to SOPs• Maintain accurate attendance and punctuality recordsInterested to join our client’s team? Send your application to: frederica.patrick@persolapac.comEmail Subject: Job Application – Donor Care AssistancePlease include:1.Updated Resume2. Last drawn salary & Expected salary3. Notice periodOnly shortlisted candidates will be contacted.

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Posted
20 days ago
High Opportunity
MYR3,000 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage high volume of phone calls, online platform and social media and provide response to all while maintaining high quality of services and performance standards.
  • Answer enquiries and provide information pertaining to queries, complaints and feedback
  • Schedule appointments for customers who inquire. ...
Customer Service Microsoft Excel
+3

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Posted
a month ago
High Opportunity
MYR4,000 - MYR4,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Responsibilities-
  • -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...

Be an early applicant!

Posted
23 days ago
High Opportunity
Up to MYR7,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer inquiries, provide solutions, and ensure timely issue resolution.
  • Prepare quotations, process purchase orders, and manage customer claims.
  • Liaise with Sales, Shipping, Suppliers, and Accounts teams on order status, delivery, and AR matters. ...

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Posted
14 days ago
premium banner
MYR3,000 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
  • Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
  • Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Technical Knowledge Customer Service
+1

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Posted
3 days ago
premium banner
MYR3,000 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
  • Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
  • Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Technical Knowledge Customer Service
+1

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Posted
4 days ago
premium banner
MYR3,000 - MYR4,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Reply customer inquiries via live chat, WhatsApp, phone call, WeChat & other platforms
  • Assist customers with order tracking, delivery status, and after-sales issues
  • Handle complaints, refunds, missing/damaged items, and delivery problems ...
Customer Service Communication Skills
+3

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Posted
3 days ago
premium banner
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
  • Greet and assist patients warmly and professionally
  • Respond to WhatsApp messages, phone calls and general enquiries
  • Explain basic clinic services and help patients arrange suitable appointments ...
Customer Support Communication Skills
+8

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Posted
3 days ago
premium banner
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
  • Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
  • Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...

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Posted
2 days ago
premium banner
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
  • Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
  • Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...

Be an early applicant!

Posted
4 days ago
premium banner
MYR3,000 - MYR4,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Reply customer inquiries via live chat, WhatsApp, phone call, WeChat & other platforms
  • Assist customers with order tracking, delivery status, and after-sales issues
  • Handle complaints, refunds, missing/damaged items, and delivery problems ...
Customer Service Communication Skills
+3

Be an early applicant!

Posted
4 days ago
premium banner
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Responding to customer enquiries via phone, WhatsApp and LINE professionally.
  • Processing customer orders accurately and ensuring timely updates.
  • Following up on customer requests and resolving enquiries promptly. ...
Communication Problem Solving
+2

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Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • * Communicate and assist customers
  • * Handle basic customer inquiries
  • * Follow up with customers when needed ...

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Posted
3 days ago
premium banner
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Chat with customers through calls, emails, and messages—and make every interaction a good one.
  • Build strong relationships with customers so they know they can count on you.
  • Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Customer Support Communication Skills
+4
Posted
10 days ago
MYR3,000 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To handle inbound and outbound customer calls.
  • To perform verification and follow-up calls where required
  • To resolve customer issues within agreed turnaround times and service levels. ...

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Posted
a month ago
premium banner
Chat Available
MYR4,000 - MYR6,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage customer enquiries in a professional, accurate, and timely manner across multiple (online & chat) communication channels.
  • Engage with both potential and existing customers to promote services and enhance customer retention.
  • Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience. ...
Customer Service Customer Support
+3
Posted
a day ago
premium banner
Chat Available
MYR3,000 - MYR5,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Received calls and engage walk-in customers in a friendly and professional manner.
  • Engage customers via email and WhatsApp for promotions, event invitations, and loyalty programme initiatives. Maintain good relationship within the team and other departments.
  • Coordinate and provide support for outlet enquiries regarding Jewel Box and CES operational matters. ...
Customer Service Problem-Solving
+5

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Posted
4 days ago
premium banner
MYR2,500 - MYR4,000 Per Month

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information regarding products and services.
  • Troubleshoot and resolve customer issues efficiently, escalating complex problems to the appropriate departments when necessary, and ensuring follow-up until resolution.
  • Manage and maintain customer records and databases, ensuring all information is accurate, up-to-date, and compliant with company policies. ...
Customer Service Problem-Solving
+2

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Posted
10 days ago
premium banner
MYR3,000 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries via WhatsApp, phone calls, and email
  • Understand customer needs and provide clear product or service information
  • Follow up with customers until requests or orders are completed ...
Customer Service Communication Skills
+3

Be an early applicant!

Posted
10 days ago