1,200+ Customer Service Officer Jobs in Malaysia | Job Vacancies | June 2026 | Maukerja
Showing 1,281 jobs results for
"customer service officer"
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
- Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
- Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction. ...
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
2 days ago
Chat Available
Customer Service Officer
Undisclosed
- Welcome and assist visitors professionally.
- Provide information on stores, facilities, events, and promotions.
- Handle customer redemptions, lost & found, and loan services (wheelchairs, strollers). ...
Posted
2 days ago
Chat Available
Customer Service Officer
MYR1,700 - MYR3,000 Per Month
Fresh Graduates
- -identify and assess customer’s needs
- -Follow communication procedures, guidelines and policies
- -responsible for handling calls and provide customer support ...
Posted
a day ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and provide timely assistance through designated communication channels.
- Deliver professional and high-quality customer service while maintaining customer satisfaction.
- Resolve customer issues, concerns, and service requests efficiently. ...
Posted
9 days ago
Undisclosed
- Handling daily operations at check in counter and departure gate as per SLA.
- Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
- Role Purpose ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR3,200 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and provide timely assistance through designated communication channels.
- Deliver professional and high-quality customer service while maintaining customer satisfaction.
- Resolve customer issues, concerns, and service requests efficiently. ...
Posted
16 days ago
Ecommerce Customer Service Officer
MYR2,400 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly, professional support via online chat, email, and social media (Instagram, Facebook, XiaoHongShu).
- Handle customer inquiries, order issues, returns, and refunds in accordance with company policy.
- Assist with membership, promotions, and product-related questions. ...
Posted
3 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- This position strictly requires fluency in Mandarin (speaking, writing, and typing).
- Deliver prompt, accurate, and effective solutions to all customer-related issues.
- Handle inbound and outbound customer inquiries efficiently and professionally. ...
Posted
a day ago
Sales & Customer Service Officer
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Welcome and assist residents, visitors, family members, and walk-in guests.
- Handle enquiries, appointments, registrations, and resident support services.
- Manage front desk operations including calls, emails, visitor records, and access control. ...
Posted
2 days ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer and respond to incoming customer calls efficiently and professionally.
- Provide accurate information, solutions, and support with courteous telephone etiquette.
- Record customer details and issues correctly in the system. ...
Posted
a day ago
MYR4,200 - MYR4,500 Per Month
Near Train Station
- Act as the primary owner of complex, escalated, and exception-based customer cases across voice, email, and social channels
- Handle AI-escalated cases via Zendesk, ensuring full ownership from assignment to resolution
- Investigate and resolve complex issues including fraud cases, missing points disputes, data privacy requests, and partner-related concerns ...
Posted
a month ago
Undisclosed
- Handling daily operations at check in counter and departure gate as per SLA.
- Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
- Role Purpose ...
Be an early applicant!
Posted
a month ago
MYR10 - MYR11 Per Hour
- Handle daily document filing and data entry tasks
- Update customer information, order records, and basic inventory records
- Respond to customer inquiries via WhatsApp, phone calls, and social media platforms ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR3,700 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer enquiries via phone calls, email, and live chat
- Assist customers with banking / financial related issues professionally
- Provide accurate information and solutions based on customer needs ...
Be an early applicant!
Posted
a day ago
Chat Available
Customer Service Executive - E-hailing App - Johor Bahru
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Manage calls, chats, and emails addressing customer inquiries, complaints, and feedback for ride bookings, drivers and app issues.
- Provide accurate product/service information and exceed customer expectations.
- Work closely with the team to meet KPIs and Service Level Agreements (SLAs). ...
Posted
11 days ago
Logistic Customer Service Coordinator and Officer
MYR2,300 - MYR3,000 Per Month
Fresh Graduates
- Respond to customer inquiries promptly and professionally
- Coordinate with internal teams and external parties to ensure smooth execution
- Coordinate daily shipment bookings, scheduling and follow-ups ...
Posted
a month ago
MYR4,800 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle incoming and outgoing customer interactions via voice, chat, and email.
- Resolve customer queries accurately within defined SLAS.
- Document interactions correctly in CRM/ticketing systems. ...
Posted
4 days ago
MYR3,300 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle incoming and outgoing customer interactions via voice, chat, and email.
- Resolve customer queries accurately within defined SLAS.
- Document interactions correctly in CRM/ticketing systems. ...
Posted
4 days ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
- Answer and respond to incoming customer calls efficiently and professionally.
- Provide accurate information, solutions, and support with courteous telephone etiquette.
- Record customer details and issues correctly in the system. ...
Posted
3 hours ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Handle inbound customer inquiries via phone, email, and chat regarding business banking products and services, including accounts, loans, and digital banking platforms.
- Provide accurate and efficient solutions to customer issues, escalating complex problems to the appropriate departments when necessary.
- Assist business clients with account opening, maintenance, and transaction inquiries, ensuring compliance with bank policies and procedures. ...
Posted
11 days ago
Chat Available
MYR10 - MYR12 Per Hour
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide professional, friendly, and timely service to customers, ensuring every customer receives a positive service experience.
- Ensure sufficient inventory and conduct daily stocktaking to maintain smooth store operations.
- Achieve sales targets (sales goals) and actively introduce and promote company products and promotions to customers. ...
Posted
a month ago
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
- Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
- Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction. ...
Posted
10 months ago
MYR4,000 - MYR4,200 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Job Responsibilities:• Manage inbound and outbound customer service communications• Assist customers with service enquiries and account-related support• Resolve customer concerns while maintaining service quality standards• Ensure customer satisfaction through professional communication• Support operational processes and internal service coordination
Be an early applicant!
Posted
21 hours ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues effectively, escalating when necessary. ...
Be an early applicant!
Posted
15 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
- As a first point of contact, promote a unified and professional image of the company as a whole.
- Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximise device up time and minimize escalations to Engineers or Technical Specialists. ...
Posted
a month ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and provide timely assistance through designated communication channels.
- Deliver professional and high-quality customer service while maintaining customer satisfaction.
- Resolve customer issues, concerns, and service requests efficiently. ...
Posted
9 days ago
MYR2,400 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly, professional support via online chat, email, and social media (Instagram, Facebook, XiaoHongShu).
- Handle customer inquiries, order issues, returns, and refunds in accordance with company policy.
- Assist with membership, promotions, and product-related questions. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
a month ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and provide timely assistance through designated communication channels.
- Deliver professional and high-quality customer service while maintaining customer satisfaction.
- Resolve customer issues, concerns, and service requests efficiently. ...
Posted
9 days ago