Communicate with customers via telephone, live chat, email, and other communication channels to provide information about products and services, address enquiries, and obtain details of complaints or concerns.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.
Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.