Customer Support Jobs in Bandar Kuala Lumpur - October 2026 - Urgent Hiring

Showing 918 jobs results for "customer support" in Bandar Kuala Lumpur
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MYR2,600 - MYR2,800 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Welcome guest and assist in seating guest.
  • Handle guest inquiries in a courteous and efficient manner Food Preparation.
  • Maintain proper condition and cleanliness of dining areas and serving equipment. ...
Communication Inventory Management
+2
Posted
a day ago
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Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Location : EkoCheras Mall
  • Period : 13/8/2026 - 16/8/2026
  • Hours : 09:00:00 - 18:00:00-------------------------------- ...

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Posted
2 months ago
MYR800 - MYR1,000 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Dash Touch Solutions / DST POS is looking for a proactive and customer-focused Operations Executive to support our growing POS-system business. This role combines on-site operational support (approximately 30%) with customer service, coordination, and technical support (approximately 70%).
  • You will be an important point of contact for our customers—helping them get the most from their POS systems, resolving issues promptly, coordinating service requests, and ensuring every installation or support case is handled professionally.
  • Key Responsibilities ...

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Posted
3 days ago
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MYR3,500 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
  • We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
  • Branch Management & Operations
  • Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction. ...
Sales Strategy Development Team Management
+12
Posted
11 days ago
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Handle all sales documentation, customer enquiries & request promptly, accurately and professionally.
  • Work as a team to support sales operations and inventory management.
  • Issue quotations and invoices to customer. ...
Sales Techniques Product Knowledge
+1

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Posted
17 days ago
MYR2,300 - MYR2,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Lead and support crew members during assigned shifts.
  • Ensure smooth daily restaurant operations and excellent customer service.
  • Maintain food safety, cleanliness, and Taco Bell operational standards. ...
Posted
2 months ago
MYR2,300 - MYR2,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Lead and support crew members during assigned shifts.
  • Ensure smooth daily restaurant operations and excellent customer service.
  • Maintain food safety, cleanliness, and Taco Bell operational standards. ...
Posted
2 months ago
MYR3,000 - MYR6,000 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Lead, manage, and develop sales and telemarketing teams to achieve monthly KPIs
  • Monitor and optimize team performance, productivity, and compliance
  • Provide strategic direction and training to improve conversion rates ...
Team Leadership & Management Telemarketing & Sales
+2
Posted
14 days ago
Up to MYR1,800 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Prepare and serve Taco Bell food according to quality and food safety standards.
  • Provide friendly and fast service to customers.
  • Handle cashier, food preparation and other assigned stations. ...
Posted
2 months ago
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MYR2,200 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Supervise and coordinate daily restaurant operations during shifts, ensuring smooth service delivery and adherence to Jollibee standards.
  • Assist in managing inventory, including ordering supplies, receiving deliveries, and conducting stock counts to minimize waste and control costs.
  • Provide exceptional customer service, addressing guest inquiries, resolving complaints effectively, and ensuring a positive dining experience. ...
Restaurant Management Customer Service
+5
Posted
5 days ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Responsible to ensure daily store operations adhere to company policies and operating standards.
  • Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
  • Ensures effective and economic use of staff retail operations department to achieve its objectives. ...
Posted
2 months ago
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MYR2,200 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Supervise and coordinate daily restaurant operations during shifts, ensuring smooth service delivery and adherence to Jollibee standards.
  • Assist in managing inventory, including ordering supplies, receiving deliveries, and conducting stock counts to minimize waste and control costs.
  • Provide exceptional customer service, addressing guest inquiries, resolving complaints effectively, and ensuring a positive dining experience. ...
Restaurant Management Customer Service
+5
Posted
5 days ago
MYR5,000 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ● Communicates to customers via phone, email or chat for any issues related to their interaction with Adwords platform. ● Manage the relationship between the internet giant and its customers resulting in increased business by providing consultative advice sales solutions. ● Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant. ● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX
Customer Service Customer Support
+2
Posted
3 months ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage daily branch operational activities in accordance with internal policies,
  • Branch Manual, and regulatory requirements
  • Ensure compliance with BNM regulations, AMLA, FSA/IFSA, PDPA, FATCA, FEA, and related guidelines ...

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Posted
2 months ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage daily branch operational activities in accordance with internal policies,
  • Branch Manual, and regulatory requirements
  • Ensure compliance with BNM regulations, AMLA, FSA/IFSA, PDPA, FATCA, FEA, and related guidelines ...

Be an early applicant!

Posted
2 months ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Handle inquiries via email, phone, social media
  • Book transportation, arrange facilitators, prepare passes/vouchers, make hotel reservations, arrange car rental/transfer, and manage payments
  • Liaise with travellers regarding bookings, schedules and insurance ...
Customer Service Microsoft Office
+2
Posted
a month ago
MYR2,500 - MYR5,000 Per Month
+Additional Compensation

56100 Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide expert financial advice and guidance to clients.
  • Analyze client financial situations and develop personalized financial plans.
  • Recommend suitable financial products and services based on client needs. ...
Financial Planning Investment Strategies
+10

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Posted
3 days ago
MYR3,500 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
  • We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
  • Branch Management & Operations
  • Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction. ...
Sales Strategy Development Team Management
+12
Posted
11 days ago
MYR3,500 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
  • We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
  • Branch Management & Operations
  • Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction. ...
Sales Strategy Development Team Management
+12
Posted
11 days ago
MYR3,500 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
  • We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
  • Branch Management & Operations
  • Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction. ...
Sales Strategy Development Team Management
+12
Posted
11 days ago
MYR1,500 - MYR2,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Restock vending machines with products, ensuring shelves are full and organized.
  • Monitor inventory levels and report low stock items to management.
  • Collect cash and reconcile sales records from vending machines. ...
Inventory Management Route Planning
+8
Posted
11 days ago
MYR3,500 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
  • We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
  • Branch Management & Operations
  • Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction. ...
Sales Strategy Development Team Management
+12
Posted
11 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To maintain a professional standard of customer care in promoting company products & managing an effective team
  • Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues
  • Motivate & train staffs on the company's policy, SOP, customer service & selling skills ...
Customer Service Product Knowledge
+6
Posted
a month ago

KL City

  • Provide technical and customer support via live chat, email, and phone.
  • Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
  • Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
3 days ago

KL City

  • Provide technical and customer support via live chat, email, and phone.
  • Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
  • Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
2 days ago

KL City

  • Provide technical and customer support via live chat, email, and phone.
  • Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
  • Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
2 days ago

KL City

  • Assist in handling customer support requests and service tickets
  • Log, track, and document customer issues accurately
  • Support triage of cases with guidance from Technical Engineers ...
Posted
2 days ago

KL City

  • Oversee the Level 1 BPO service provider across all customer contact channels i.e., voice, chat, email, and web tickets; including social media coverage, ensuring consistent, high quality service delivery.Ensure customer satisfaction and experience remain at the core of daily operations across all outsourced and internal support touchpoints.Own the management of BNM related escalations, including customer complaints and regulatory inquiries, ensuring timely, accurate, and compliant resolution and reporting.Act as the voice of the customer in internal engagements with Product, Technology, and Marketing teams, feeding front line insights into product and process decisions.Ensure all KPIs, SLAs, and AHT targets consistently meet or exceed prescribed standards, with regular monitoring, reporting, and corrective action where needed.Own and continuously refine the Case Management System (CMS), telephony systems, and IVR configurations to streamline customer engagements, reduce handling effort, and enable faster, more accurate case routing and resolution.Bring an agentic, first-principles approach to elevating operations and productivity; proactively identifying automation and AI-driven opportunities within CMS, telephony, and IVR workflows to lift First Contact Resolution (FCR) and reduce repeat contacts.Manage the internal team responsible for Customer Support fulfilment and escalations, providing clear direction, coaching, and support to ensure consistent service delivery.Set team targets and hold the team accountable for deliverables, ensuring alignment with broader business and customer experience objectives.Drive improvement and optimisation initiatives across people, process, and technology to enhance efficiency, quality, and the overall customer support experience.Manage relationships with system and service vendors, including contract performance, service quality, and ongoing cost optimisation.BA in Business, Finance, Law, Risk Management, or related field.At least 10 years of experience in customer support/service operations, with a minimum of 5 years in a leadership role managing large teams and/or outsourced BPO partners.Prior experience in banking, fintech, or digital financial services strongly preferred; familiarity with BNM regulatory requirements for complaints handling is a strong advantage.Proven track record managing omnichannel support operations (voice, chat, email, web, and social media).Hands on experience configuring and managing Case Management Systems (CMS), telephony systems, and IVR flows, with a track record of using these systems to ease customer engagement and improve First Contact Resolution.Demonstrated ability to think agentically about operations; identifying automation and workflow opportunities that lift productivity, reduce turnaround time, and improve resolution quality.Strong stakeholder management skills, with demonstrated experience collaborating with Product, Technology, and Marketing teams.Solid grasp of KPI, SLA, and AHT frameworks, with a data-driven approach to performance management.Experience in vendor management and cost optimisation, including contract negotiation and performance oversight.Excellent communication and leadership skills, with the ability to influence at all levels of the organisation.Customer centric mindset with a strong sense of ownership and accountability for service outcomes.
  • About the RoleThe Head of Customer Support is responsible for leading the bank's end-to-end customer support function, ensuring every customer interaction across voice, chat, email, web, and social media meets the highest standards of quality, compliance, and satisfaction. This role owns the performance of the Level 1 BPO partner, manages BNM-related complaints and escalations, and works closely with Product, Technology, and Marketing to embed the voice of the customer into the bank's decisions. The role also drives the systems, automation, and continuous improvement agenda; including Case Management System (CMS), telephony, and IVR configuration needed to elevate operational productivity and First Contact Resolution (FCR).Key ResponsibilitiesA. BPO & Omnichannel OperationsB. Regulatory & Escalation ManagementC. Cross-Functional & Stakeholder EngagementD. Performance & Systems ManagementE. People Leadership & Continuous ImprovementQualifications & ExperienceMinimum RequirementsPreferred Competencies
Posted
4 days ago

KL City

  • Provide first-level support and deliver effective resolutions to customer issues.
  • Track, route, and redirect issues to the appropriate resources when necessary.
  • Guide customers through problem-solving processes with patience and clarity. ...
Posted
5 days ago

KL City

  • Customer Support – Non-Voice Process (JD)
  • Position: Customer Support Executive – Non-Voice
  • Process: Chat / Email Support ...
Posted
4 days ago

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