Oversee day-to-day operations across all data centers in the cluster, ensuring all systems and infrastructure maintain 100% uptime and full compliance with customer SLAs.
Manage incident response, troubleshooting, and resolution — minimizing downtime and service disruption across the cluster.
Track operational metrics, analyze performance data, and identify risks before they affect operations or client commitments.
...
Direct and oversee 24/7 site operations across the regional facility cluster, ensuring maximum infrastructure availability (100% uptime) and full compliance with client SLAs.
Enforce, update, and optimize operational SOPs, EOPs (Emergency Operating Procedures), and industry best practices.
Lead incident management, root-cause analysis (RCA), and emergency response efforts to minimize downtime and mitigate operational risk.
...
Develops, implements, and maintains technical quality assurance and control systems and activities.
Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
...
Responsible for the day-to-day operations of the data center, ensuring smooth functioning, efficiency, and adherence to service level agreements (SLAs). Responsible for the performance optimisation of critical infrastructure such as chiller plant and power distribution units.
Develop and implement data center strategies which aligned with senior management’s short term, mid-term, and long-term data center strategies.
Provide leadership, guidance, and mentorship to the team members to ensure a high level of productivity and operational excellence.
...
Develops, implements, and maintains technical quality assurance and control systems and activities.
Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
...
Develops, implements, and maintains technical quality assurance and control systems and activities.
Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
...
Manage and support the implementation of operational standards, preventive maintenance schedules, repair initiatives, and asset replacement programs to ensure optimal facility performance and minimize equipment downtime.
Monitor and continuously improve facility performance by identifying energy-saving opportunities and enhancing Power Usage Effectiveness (PUE).
Maintain an accurate site asset register and ensure all statutory inspections, certifications, and compliance requirements are up to date.
...
Support the delivery and completion of data centre construction projects according to approved schedules, budgets, specifications, and client requirements.
Coordinate day-to-day project activities with Project Managers, engineers, consultants, clients, contractors, subcontractors, and other stakeholders.
...
DayOne, a global data center leader, seeks an experienced senior leader to drive strategic and operational excellence for its Johor Bahru campus. The role requires steering large multi-cluster operations, managing the campus budget, and shaping customer relationships with key clients across regions.
The ideal candidate brings 15+ years in data center operations, at least 7 in a senior role, strong leadership, and financial acumen.
Manage and oversee preventive and reactive maintenance programs to ensure reliability, availability, and optimal performance of facility assets and infrastructure.
Operate, troubleshoot, repair, and enhance the performance of building systems, machinery, equipment, and critical infrastructure.
Coordinate and supervise maintenance activities performed by multi-skilled engineering teams and external service providers.
...