Project CoordinationCoordinate with clients, third-party partners, developers, and internal teams to ensure projects progress smoothly and remain on schedule.
Oversee and drive overall e-commerce strategy, daily operations, and GMV growth across all online platforms, including official website, Shopee, Lazada, TikTok Shop, and cross-border initiatives.
Provide support to client employees by explaining workplace tools and processes, reinforcing protocols and etiquette, and being available to answer questions about the work environment.
Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.