Supervise and coordinate the activities of electrical and electronics technicians, ensuring efficient workflow and adherence to project timelines.
Diagnose and troubleshoot complex electrical and electronic system malfunctions, utilizing technical expertise and problem-solving skills to identify root causes and implement effective solutions.
Perform routine maintenance and repairs on electrical and electronic equipment, including testing, calibration, and component replacement, to ensure optimal performance and minimize downtime.
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Technical Expertise
Troubleshooting
Team Leadership
Problem Solving
Quality Control
Equipment Maintenance
Safety Management
Supervision
Problem-Solving
Equipment Operation
Maintenance
Communication
Customer Technical Support: Handle after-sales technical enquiries from Malaysia-based customers via phone, email, or on-site visits; diagnose and resolve product issues related to lead-acid and lithium battery systems.2. On-Site Service & Troubleshooting: Perform installation checks, commissioning support, and fault-finding at customer sites; provide hands-on solutions for quality and operational issues in the field.3. Product Testing & Analysis: Conduct local testing on defective products returned by customers; document findings and coordinate with HQ Technical Support / R&D for complex cases.4. Customer Training: Deliver basic product operation and maintenance training to customers and local partners as required.5. Documentation: Prepare service reports, site visit records, and maintain accurate after-sales documentation for Malaysia accounts.6. Coordination: Liaise with Leoch China HQ Technical Support for escalated technical matters and spare parts coordination when necessary.7. Ad-hoc Duties: Perform any other after-sales related tasks assigned by the superior.
Develop, test, and support digital tools, workflow automations, engineering documentation systems, and internal applications to improve business and facility operations.
Assist in monitoring, coordinating, and maintaining Mechanical & Electrical (M&E) systems, including HVAC, electrical, plumbing, fire protection, and building services infrastructure.
Build and maintain workflow automation using Power Automate, SharePoint, Microsoft 365 tools, and other relevant platforms to streamline engineering and operational processes.
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