600+ Empathy Jobs - July 2026

Perform and maintain team performance metrics (FRT, Resolution Time, CSATAT, Quality ofResponses) to ensure consistent service excellence.
Handle customer inquiries and complaints across Live Chat, Email, and Calls, providing professional, timely, and empatheticresolutions.
Maintain accurate records of interactions, feedback, and transactions for reporting and process improvement. ...

Posted

3 days ago

Specialist, Customer Happiness Specialist, Customer Happiness

ZUS COFFEE

Undisclosed

Full Time

Subang Jaya

Perform and maintain team performance metrics (FRT, Resolution Time, CSATAT, Quality ofResponses) to ensure consistent service excellence.
Handle customer inquiries and complaints across Live Chat, Email, and Calls, providing professional, timely, and empatheticresolutions.
Maintain accurate records of interactions, feedback, and transactions for reporting and process improvement. ...

Posted

10 days ago

Site Manager (Interior Fit-Out) Site Manager (Interior Fit-Out)

Fifth Space

MYR5,600 - MYR6,700 Per Month

Full Time

Malaysia

Site Management: Oversee all site operations and ensure timely progress based on Interior Design drawings and client expectations.
Team Management: Lead and coordinate subcontractors, site supervisors and general workers, delegate tasks clearly, and keep everyone moving together.
Quality Control: Maintain high workmanship standards, carry out inspections, and ensure any defects are rectified swiftly. ...

Posted

9 days ago

Customer Service Officer Customer Service Officer

MYFLEXHEALTH SDN BHD

MYR2,700 - MYR2,900 Per Month

Full Time

KL City

Handle inbound and outbound calls professionally while delivering excellent customer service to clients and candidates.
Communicate confidently and effectively with Australian-based clients and stakeholders via phone and internal systems.
Listen actively to understand customer and client needs, providing accurate information and timely support. ...

Posted

16 days ago

Staffing Allocation Officer Staffing Allocation Officer

MYFLEXHEALTH SDN BHD

MYR2,700 - MYR2,900 Per Month

Full Time

KL City

Handle inbound and outbound calls professionally while delivering excellent customer service to clients and candidates.
Communicate confidently and effectively with Australian-based clients and stakeholders via phone and internal systems.
Listen actively to understand customer and client needs, providing accurate information and timely support. ...

Posted

24 days ago

Senior UI-UX Designer Senior UI-UX Designer

CloudExpo Sdn Bhd

MYR2,500 - MYR4,500 Per Month

Part Time

Kota Damansara

Lead the end-to-end UI/UX design process from discovery to delivery
Translate business goals, user needs, and product opportunities into intuitive digital experiences
Create wireframes, user flows, prototypes, and high-fidelity designs using Figma ...

Posted

19 days ago

Senior Enterprise Business Development Executive Senior Enterprise Business Development Executive

MM Century

MYR6,000 - MYR8,000 Per Month

Full Time

Malaysia

We are building an aggressive, outbound-first revenue engine to capture ultra-high-value enterprise accounts: multinational technology principals, sophisticated manufacturers, and global data infrastructure operators.
This is a senior individual contributor role at the tip of the spear. You will own the top of the funnel: mapping target organisations, identifying CISOs, IT Operations Directors, and Chief Sustainability Officers, breaking through gatekeepers, and securing peer-level introductory meetings for our Division Lead to convert into long-term contracts.
You will not carry the closing quota. You will carry pipeline-generation accountability. Closing, technical demonstrations, and onboarding are handled by Division Leadership, Operations, and the Client Experience team, respectively. Your job is to keep the pipeline flowing with high-quality, qualified enterprise opportunities.

Posted

a month ago

Customer Service Executive Customer Service Executive

Cake Tella Sdn Bhd

MYR2,800 - MYR3,300 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station

Respond to customer inquiries via phone, email, and in-person, providing accurate and helpful information about CAKETELLA and KETOCAKE products and services.
Process customer orders, ensuring accuracy in product selection, customization, and delivery details.
Address and resolve customer complaints and issues promptly and professionally, escalating complex cases to senior team members as needed. ...

Receive Complaints Resolving Conflict

Be an early applicant!

Posted

7 months ago

Customer Service Officer Customer Service Officer

Elite Advance Service

MYR2,800 - MYR4,000 Per Month

Full Time, Work from Home

WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction. ...

articulate issues positive attitude

Posted

a year ago

Customer Service Executive Customer Service Executive

AP OSM Sdn Bhd

MYR1,800 - MYR3,000 Per Month

Balakong, Selangor, Selangor

Be an early applicant!

Posted

12 years ago

High Opportunity

Customer Service Executive Customer Service Executive

JFC Malaysia Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Selayang, Selangor

Meet with customer and demo to them our products
Handling customer inquiries and response to them within 24 hours

Be an early applicant!

Posted

10 years ago

Juru Terapis Juru Terapis

Azzahrah Wellness Centre Sdn Bhd

MYR900 - MYR1,200 Per Month

Bandar Baru Bangi, Selangor

Help reduce stress for women such as spa treatments and salon customers sisters in our spa
Preventive treatments that are offered in our Wellness for example cupped ECP and other
Ensure cleanliness in the area served and equipment

Be an early applicant!

Posted

10 years ago

Customer Service Executive Customer Service Executive

Company Confidential

MYR1,000 - MYR2,300 Per Month

Kota Laksamana, Melaka

Reply facebook page comment & Whatsapp.
Parcel Packaging

Be an early applicant!

Posted

10 years ago

Customer Service Executive Customer Service Executive

TT Search Recruitment Agency

Up to MYR2,800 Per Month

Bukit Jalil, WP Kuala Lumpur

Near Train Station

Call center position, customer service experience preferred.
Primarily responsible for providing highly effective, efficient and professional support by answering all enquiries and researching for solutions.
Directly with customer via calls, ticketing software, Microsoft outlook, and various knowledge based system. ...

Be an early applicant!

Posted

10 years ago