Act as the main liaison between the company and external stakeholders such as local authorities and government agencies (e.g., Majlis Bandaraya Pasir Gudang, MIDA, MITI, DOE, DOSH, KDN, etc.).
Quality Assurance & Site Inspections:Execute day-to-day M&E site inspections according to approved ITP, Method Statements (MOS), Project Quality Plans (PQP), and shop drawings.
制定制程检验程序,确定首检、巡检、抽检的检验标准及抽样计划,确保制程管控有效;Establish process inspection procedures and define first article, in-process, and sampling inspection standards and plans to ensure effective process control.
Customer Complaints & 8D Management:Validate customer issues, provide containment plans within1 working day, submit 8D reports within 5 working days, notify customer on all major changes to products / processes and follow up through to customer closure.
Operations & Maintenance: Coordinate preventive/corrective maintenance, lead the maintenance technician team, oversee building systems (HVAC, electrical, plumbing, fire protection, utilities), conduct Root Cause Analysis on equipment failures, and ensure strict SLA adherence and incident reporting.