Perform daily collection activities and debt recovery actions, ensuring payments due from customers are collected according to given credit terms and actively follow up on overdue accounts.
• Technical Support:o Provide first-line support to end-users via phone, email, and chat to address PC, desktop, mobile, printer, hardware, software, and network issues.o Diagnose and resolve technical problems, escalating complex issues to senior support staff as needed.o Document and track all incidents and service requests in the ticketing system, ensuring detailed and accurate records.
Develop and implement engaging lesson plans for preschool children using play-based learning methodologies to foster creativity and character development.
Coordinate and manage project timelines, resources, and deliverables for electrical and electronics projects, ensuring adherence to scope, budget, and quality standards.