Develop and implement effective procurement strategies to support the company's growth and operational needs, focusing on cost optimization and quality assurance for all food ingredients and operational supplies.
Engage with customers in the KL Midtown store to understand their needs and recommend suitable smartphone products and services, leveraging product knowledge and sales techniques.
• Technical Support:o Provide first-line support to end-users via phone, email, and chat to address PC, desktop, mobile, printer, hardware, software, and network issues.o Diagnose and resolve technical problems, escalating complex issues to senior support staff as needed.o Document and track all incidents and service requests in the ticketing system, ensuring detailed and accurate records.