Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.
Manage the full spectrum of HR operations, including recruitment, onboarding, payroll, benefits administration, and employee relations for a 35-person company.
Develop and maintain strong, long-lasting client relationships by understanding their needs and providing tailored HR management and consulting solutions.
Communicate with clients to understand their requirements, preferences, and expectations, and provide professional assistance throughout the sales and project process.
Manage daily office administration, including procurement of office supplies, inventory checks, and fixed asset management. Maintain the office environment and office equipment, and liaise with local vendors such as property management, cleaning, and maintenance service providers to ensure smooth daily office operations.
Ensure accurate sales documentation, reporting, and customer record management by processing orders promptly, tracking performance, and maintaining proper records.
Drive business expansion in the Malaysian market by actively developing new distributors, members, and potential customers to expand the company's direct selling network.