Discuss Export Control Screening of various entities like (people, product, companies, vessels, and organizations) before or while Alfa Laval is dealing with them and archive the results for safe and easy retrieval.
Mandatorily screening customer before registering them in customer master during quotation or order booking process.
Use the systems like MIRS and World check One tool to perform the screening, and in case of any perceived risk immediately highlight the case to the Alfa Laval colleague dealing with the case and ensure necessary actions are taken before proceeding further and also as the case may require ensure the order contracts safeguards Alfa Laval’s interest from Export control compliance perspectives.
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Ensuring 100% documentation sharing and submission to enable on time clearance by customer. Documents must be completed within the timeframe to ensure customer require attestation and legalization or bank submission. Prompt follow up with OGA or factories for the missing documents.
Actively build a good relationship with liners/customs broker/Air freight agent.
Good communication, presentation & PR skills required
Identify and prioritise potential export markets based on market size, consumer demand, pricing, regulatory requirements, competition and distribution potential.
Develop market-entry strategies for selected countries and regions.
Ensuring 100% documentation sharing and submission to enable on time clearance by customer. Documents must be completed within the timeframe to ensure customer require attestation and legalization or bank submission. Prompt follow up with OGA or factories for the missing documents.
Actively build a good relationship with liners/customs broker/Air freight agent.
Good communication, presentation & PR skills required
To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
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Identify and prioritise potential export markets based on market size, consumer demand, pricing, regulatory requirements, competition and distribution potential.
Develop market-entry strategies for selected countries and regions.
Ensure all QC records, forms, and documentation are accurately maintained and updated in compliance with GMP, HACCP, ISO 22000, JAKIM, and KKM standards.
Conduct regular in-line inspections to ensure product quality and safety are consistently maintained throughout production.
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Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
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Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
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