Oversee the operations of retail outlets to achieve sales targets and profitability, control operating expenses, and implement effective sales strategies.
Prepare Premium Beverages & Desserts: Craft matcha, tea, coffee, and specialty drinks according to company SOPs while ensuring consistency, presentation, and quality.
Serve as the primary point of contact for clients, building and maintaining strong, long-lasting relationships to ensure customer satisfaction and retention.
Prepare and serve a variety of coffee and other beverages according to established recipes and quality standards, ensuring consistency and customer satisfaction.
Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
Host TikTok live streaming sessions to introduce and promote the company's beauty and cosmetic products, while enhancing brand awareness and driving sales performance.