To prepare all meals and other food items served in the designated wok area. All duties are to be performed in accordance with department and Company policies, practices, procedures and within the framework.
Understand each customer's needs, the problems they want to solve, and how they intend to use the product before recommending solutions that genuinely fit them.
Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.