An established international food ingredients business is seeking an experienced logistics professional to lead its regional logistics and customer service operations. Based in Singapore, the role will oversee a local team and work closely with offshore manufacturing facilities, suppliers, customers and cross-functional stakeholders to ensure efficient supply chain execution, service delivery and cost optimisation across the business.
Supervise floor operations: Oversee the daily setup, service execution, and closing procedures of the dining outlet to maintain high standards of hospitality.
The Manager will assist the Assistant General Manager and General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Manager will be leading a team of Captains, Cashiers, Hosts/Hostesses and Service Attendants.
Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience.