Supervise and coordinate daily operations of the restaurant during assigned shifts, ensuring smooth service delivery and adherence to company standards.
Lead, motivate, and manage a team of front-of-house and back-of-house staff, providing guidance, training, and performance feedback to foster a positive and productive work environment.
Ensure exceptional customer service by addressing guest inquiries, resolving complaints promptly, and maintaining a welcoming atmosphere.
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Team Leadership
Customer Service
Food Safety and Handling
Inventory Management
Staff Training and Development
Operational Efficiency
Problem-Solving
Communication Skills
Scheduling
Leadership
Team Management
Operations Management
Customer Service
Inventory Management
Staff Training
Food Safety Standards
Problem-Solving
Communication
Oversee the daily operations of multiple Borenos Fried Chicken outlets within the assigned area, ensuring adherence to company standards for quality, service, and cleanliness.
Develop and implement strategic plans to drive sales growth, improve profitability, and enhance customer satisfaction across all designated locations.
Lead, train, and motivate a team of restaurant managers and staff, fostering a positive work environment and ensuring high levels of performance and engagement.
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Restaurant Management
Operations Management
Team Leadership
Customer Service
Inventory Management
Sales Performance
Staff Training
Quality Control
Communication