• Provide first-level technical support for ERP other business software, including diagnosis and troubleshooting of issues.• Responsible for maintaining software, applications, and databases.• Design and develop data models, dashboards, reports for Business Intelligence in Microsoft Power BI according to user requirements. • Deploy, maintain, and troubleshoot Robot Process Automation in Microsoft PowerAutomate• Hands-on involvement in development, implementation and testing of new applications, PowerApps, and improvements. • Develop and maintain technical documentation for all designed solutions.• Provide support to users to analyze and troubleshoot issues when necessary.
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Team Management
Costing Estimation Engineer: Determining best production method based on engineering drawings. Estimate production timing for various process like 3 and 5 axis CNC milling, CNC lathe, Mill-turn and Wire-EDM. Continuously improvement to optimize production methods and costing.
CAM Programming Engineer: Create CAM programs for complex parts for 3 axis CNC milling and CNC Lathe. You are responsible for the selection of the best tool path, cutting tools and cutting strategies. You will design your own production jigs.
New Product Introduction Engineer: Be project manager for implementation of new products in our production. Determine all production specifications for a new product. Liaise with customers if specs are not clear. Confirm production process with engineers from other departments and source processes from outside suppliers if not available within our company. Manage a successful implementation of new products.
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Source and purchase materials required for cabinetry production, including wood panels, laminates, hardware, aluminium profiles, edge banding, adhesives, accessories, and other production materials.
Obtain quotations, compare pricing, negotiate with suppliers, and recommend the most suitable supplier based on quality, cost, delivery, and service.
Prepare and issue Purchase Orders (PO) accurately and ensure timely submission to suppliers.
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- Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.- Ensure the restaurant is fully prepared, stocked, and ready for service.- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.- Address and resolve customer complaints professionally and efficiently.- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.- Monitor team attendance, conduct staff training, and ensure compliance with company policies.- Analyze sales data, maximize sales opportunities, and meet targets.- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.- Perform end-of-day procedures and other tasks as assigned by management.