Front Officer Jobs in Federal Territory - September 2026 - Urgent Hiring

Showing 123 jobs results for "front officer" in Federal Territory
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KL City

  • Welcome guests with energy and warmth, offering an outstanding first impression of the WOLO brand.
  • Conduct check-in and check-out process efficiently using the hotel system.
  • Assist guest with request and inquiries. ...
Posted
15 days ago
  • To maintain a good working relationship with my own colleagues and all other departments.
  • Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times.
  • Welcoming and receiving guest arrivals, registering and maintaining the rapport with guests in a friendly and professional manner, cordially and with a pleasant smile. ...
Posted
a month ago

KL City

  • Oversee daily Front Office operations, ensuring smooth check-in, check-out, and guest service delivery in line with Shangri-La standards.
  • Supervise and guide Front Office team members, including Service Leaders and Associates, fostering a positive and motivated work environment.
  • Manage guest feedback promptly, ensuring issues are resolved effectively and service recovery actions are implemented to enhance guest satisfaction. ...
Posted
19 days ago

KL City

  • Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, youll be better prepared to pursue opportunities post graduation. Heres to exploring, kickstarting your dream career, and joining us on your journey!
  • To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
  • Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? ...
Posted
a month ago

KL City

  • Greet guests warmly and professionally upon arrival.
  • Handle check-in and check-out procedures efficiently using the hotel’s property management system (PMS).
  • Manage reservations via phone, email, and online booking platforms. ...
Posted
12 days ago

KL City

  • Previous experience in a guest-facing role is preferred (hospitality or customer service).
  • Excellent communication and interpersonal skills.
  • Friendly, confident and professional demeanor. ...
Posted
7 days ago

KL City

  • Guest Check-In/Check-Out: Learn and participate in the guest check-in and check-out procedures, including reservations and payment processing.
  • Customer Service: Provide excellent customer service by assisting guests with inquiries, requests, and information.
  • Reservation Management: Assist in managing room reservations, cancellations, and room assignment procedures. ...
Posted
20 days ago

Taman Wilayah Selayang

  • Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
  • Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
  • Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth ...
Posted
11 days ago

KL City

  • To thrive in this role and bring poise and precision to the guest journey, you'll need:
  • People
  • Financial ...
Posted
17 days ago

KL City

  • Manage day-to-day staffing requirements, plan and assign work, and set performance and development goals for team members, providing mentoring, coaching, and regular feedback
  • Train team members in compliance with relevant laws and safety regulations, ensuring the team has the tools and equipment to carry out their roles
  • Ensure staff are properly trained on systems, security, cash handling procedures, and service and quality standards ...
Posted
18 days ago

KL City

  • Join The Ritz-Carlton Front Office Team - Receptionist
  • At The Ritz-Carlton, we believe in creating unforgettable experiences through genuine care and exceptional service. We are looking for Front Office professionals who are enthusiastic, detail-oriented, and dedicated to exceeding guest expectations. If you are ready to build a rewarding career in luxury hospitality, we would love to hear from you.
  • - Welcome fresh graduation ...
Posted
24 days ago

KL City

  • Front Office Supervisor
  • Front Office Executive
  • Duty Manager ...
Posted
24 days ago

KL City

  • A passionate hospitality professional who thrives on delivering memorable guest experiences and achieving operational excellence.
  • Demonstrate a proven track record of leading and coaching Front Office team members to success, including Reception, Guest Services, Concierge and/or Bell Services colleagues.
  • Strong leadership skills, with the confidence and ability to provide clear direction, motivate colleagues and ensure consistent adherence to hotel standards and procedures. ...
Posted
18 days ago

KL City

  • You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, communication center or concierge. To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction.
Posted
19 days ago

KL City

  • A passionate hospitality professional who thrives on delivering memorable guest experiences and achieving operational excellence.
  • Demonstrate a proven track record of leading and coaching Front Office team members to success, including Reception, Guest Services, Concierge and/or Bell Services colleagues.
  • Strong leadership skills, with the confidence and ability to provide clear direction, motivate colleagues and ensure consistent adherence to hotel standards and procedures. ...
Posted
19 days ago

KL City

  • Diploma or qualification in Hospitality or Tourism Management.
  • Fresh graduates are encouraged to apply.
  • Good customer service, communications and interpersonal skills are a must. ...
Posted
25 days ago

KL City

  • Diploma or qualification in Hospitality or Tourism Management.
  • Fresh graduates are encouraged to apply.
  • Good customer service, communications and interpersonal skills are a must. ...
Posted
a month ago

KL City

  • You are responsible in welcoming guests with genuine warmth and professionalism, ensuring a smooth check-in and check-out experience, offering assistance with guest inquiries and providing personalized service in accordance with Hyatt’s brand standards. Your role helps set the tone for a memorable stay and reflects the hotel’s commitment to hospitality from the very first interaction.
Posted
20 days ago

KL City

  • Subject matter expert in AR collections process. Handle inbound and outbound third-party collections call.
  • Should be able to work on all types of collection calls and queries, handle escalations, work allocations tothe team members.
  • Perform QA audit for the team, training new team members, resolving team members queries relating tothe process, ensuring team completes requests within turnaround time. ...
Posted
a month ago

KL City

  • Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, youll be better prepared to pursue opportunities post graduation. Heres to exploring, kickstarting your dream career, and joining us on your journey!
  • To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
  • Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? ...
Posted
24 days ago

KL City

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ...
Posted
20 days ago

KL City

  • POSITION SUMMARY
  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
20 days ago

KL City

  • Previous experience in a guest-facing role is preferred (hospitality or customer service).
  • Excellent communication and interpersonal skills.
  • Friendly, confident and professional demeanor. ...
Posted
a month ago

KL City

  • Operational Support: Maintain proper handling of office equipment, report issues via HotSOS, and ensure smooth internal communication across departments.
  • A proactive, detail-oriented team player who thrives in a fast-paced environment.
  • Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are the welcoming face and trusted support behind the scenes, ensuring everything runs smoothly for our Front Office. As a Front Office Secretary , you’re not just an organiser – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
a month ago

Health World Spa And Massage

  • Love calm spaces and helping people feel better? Join our team and bring warm, organised energy to every guest experience while working with us at Health world spa and massage. We are a neighbourhood spa focused on approachable wellness and steady, friendly service.
  • Your role keeps our front-of-house running smoothly and our clients relaxed. You will be the first smile clients meet, the organiser of bookings, and a steady point of contact for therapists and the operations team.
Posted
2 days ago

Taman Wilayah Selayang

  • Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
  • Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
  • Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
2 days ago

KL City

  • We are looking for a person that is able to thrive and feeds off success and accomplishment. The person accepts performance pressure as something that makes you grow stronger and is able to persevere –knowing that success requires hard work, focus and not easily giving up.
  • “Accurate Data and information leads to the uncovering of trends. The reading of trends leads to correct fact based decisions”. The person for this role will need to be able to demonstrate recent experience that justifies this statement.
  • Demonstrate proven track record of results for coaching and leading hotel reservations team members to success. We are looking for leaders who have a strong sense of direction, confidence and ability to get things done. The success of this position is determined primarily by business numbers. ...
Posted
4 days ago

Taman Wilayah Selayang

  • Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
  • Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
  • Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods ...
Posted
4 days ago

KL City

  • POSITION SUMMARY
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
7 days ago