Managing and perform Internal audit for QMS ISO 9001 to ensure compliance with quality standards.
Coordinate and managing the audit from external parties (ISO 9001, product safety audit and customer audit) including responding to checklist and logistic arrangements.
Managing the process compliance audit and reporting.
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Support the marketing team in four key areas: social media management, TikTok channel and livestream management, online selling platform management, and demand planning.
Produce comprehensive sales reports for review, providing vital insights for decision-making and strategic planning.
Manage and grow the company's social media platforms through engaging content, customer interaction, and community management.
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Provide exceptional customer service by responding to enquiries, resolving issues and ensuring customer satisfaction across multiple communication channels
Manage administrative tasks including scheduling, filing, data entry and document preparation to support sales and operational teams
Assist with sales activities including preparing quotations, processing orders and maintaining accurate sales records
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