Lead Generation & Prospecting: Actively hunting for new business opportunities through cold calling, emailing, networking, and social selling (like LinkedIn).
Support the Sales team with daily administrative tasks, customer coordination, and sales documentation. This internship provides hands-on exposure to sales operations, customer service, and coordination across departments.
Provide solutions and direction on routine issues regarding policies, procedures, and systems for Customer Service; analyse inventory issues and formulate recommendations for solutions. Navigate through challenging inquiries and demonstrate discernment on when to escalate and de-escalate problems to appropriate SMEs and stakeholders. Record with accuracy in Case Management System and JDE for Order Management.