Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Organizing, Preparing, and updating Marketing Campaigns including Webinars, Live-Sessions, HOTDs, Customer Events, Exhibitions and more as required & agreed with Sales Department.
Innovate and perform new lead generating activities to meet KPIs and Goals.
Perform calls and sending EDMs to leads/prospects/customers to qualify, invite, follow up on status and more.
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Organizing, Preparing, and updating Marketing Campaigns including Webinars, Live-Sessions, HOTDs, Customer Events, Exhibitions and more as required & agreed with Sales Department.
Innovate and perform new lead generating activities to meet KPIs and Goals.
Perform calls and sending EDMs to leads/prospects/customers to qualify, invite, follow up on status and more.
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* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
Sales Support
Customer Relationship Management (CRM)
Order Processing
Inventory Management
Point of Sale (POS) Systems
Administrative Support
Communication Skills
Data Entry
Team Collaboration
Team Collaboration
Sales Support
Customer Relationship Management (CRM)
Order Processing
Inventory Management
Point of Sale (POS) Systems
Administrative Support
Communication Skills
Data Entry
Team Collaboration
Team Collaboration
Sales Support
Customer Relationship Management (CRM)
Order Processing
Inventory Management
Point of Sale (POS) Systems
Administrative Support
Communication Skills
Data Entry
Team Collaboration
Team Collaboration
Develop and execute comprehensive recruitment strategies to attract top talent for various roles within the HR Management and Consulting sectors, aligning with PM Advisory Group's growth objectives.
Manage the full recruitment lifecycle, from sourcing and screening candidates using diverse channels (job boards, social media, professional networks, referrals) to conducting interviews and extending offers.
Collaborate closely with hiring managers to understand their specific talent needs, define job requirements, and ensure a seamless and efficient hiring process.
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Develop and execute strategic sales plans to achieve company objectives and sales quotas for solar energy solutions within the assigned territory.
Identify and prospect potential clients, including residential, commercial, and industrial sectors, through various lead generation channels and networking activities.
Conduct thorough needs assessments with prospective customers to understand their energy consumption, financial goals, and sustainability objectives.
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Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Assist in the planning and execution of communication strategies for integrated marketing campaigns that cut across the core business and on-ground activations to align with business objectives.
Collaborate closely with business teams to understand operational needs and translate them into effective marketing support and solutions.
Prepare clear and comprehensive campaign briefs, including campaign objectives, timelines, deliverables, and key messaging for internal and external stakeholders.
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- Execute assigned sales activities, roadshows, and promotional events, ensuring smooth operations from setup to completion.- Collaborate closely with the Trade Marketing team to monitor weekly sampling plans and promotional activities.- Coordinate with the Sales team to ensure effective implementation of product promotions.- Monitor outlet stock availability and ensure timely replenishment.- Conduct regular retail visits to ensure merchandising compliance and proper display execution.- Provide operational support to the Sales team during manpower shortages or peak business periods.- Analyze field execution and provide recommendations to improve operational efficiency and sales performance.
Human Resources Management
Talent Acquisition
Compensation and Benefits
Labor Law Compliance
HR Policies and Procedures
Performance Management
Onboarding
Manage the full employment pass lifecycle, from initial application to renewal and cancellation, ensuring compliance with all relevant laws and regulations.
Provide expert advice and guidance to hiring managers and employees on visa requirements, application procedures, and related immigration matters.
Prepare and submit all necessary documentation for employment pass applications, renewals, and extensions, ensuring accuracy and completeness.
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Digital Ads Marketer : Focuses on managing paid advertising campaigns on Google Ads, Facebook, Instagram, and TikTok, including optimisation, budgeting, and performance reporting.
Social Media Management : Handles content management, post scheduling, social media data analysis, and sometimes manages ads on platforms like TikTok, Instagram, and Facebook.
Content Creation : Write, create and manage engaging social media content
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