Pre-Meeting Research & Alignment: Coordinate in advance with potential educational and corporate clients to uncover their specific needs, tailoring pitch materials accordingly.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Assist in designing seller initiatives using analytical and conceptual problem-solving methodologies to strategically improve seller engagement, supply, and investment in livestream
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Driving high-impact projects, taking ownership of project resources, timelines, and deliverables, ensuring the successful execution of Instant Mart initiatives and their alignment with broader business goals.
Delivering accurate and timely monthly financial close, including preparation and posting of journal entries in line with the month-end close calendar and ERP system requirements
Operational Support & Query Resolution: Serve as a key contact for vendors and internal stakeholders, investigate finance queries, provide clear status updates, and escalate complex issues to the appropriate process owners