Manage and maintain the Hotel Management System (HMS), Property Management System (PMS), and all integrated third-party applications to ensure optimal performance, reliability, and compliance with brand, corporate, and ownership IT standards.
Oversee the daily operation, maintenance, and security of the hotel's IT infrastructure, including servers, networks, hardware, software, telecommunications, and technology services.
Ensure all IT systems, applications, and business-critical platforms are available, secure, and functioning efficiently to support hotel operations.
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2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.
4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.
Executes and follows-up on engagement survey related activities.
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Lead the development, implementation and delivery of the annual sales business plan for Desaru Coast, MICE and destination event revenue in line with the destination’s overall commercial objectives.
Deputise for the Head of Sales & Marketing on sales matters and provide leadership, direction and coaching to the Sales & Marketing team in order to build a high-performing, target-driven function.
Own the development and implementation of strategic marketing and events partnerships across Desaru Coast, representing the destination in relevant stakeholder meetings and event sponsorship/activation forums.
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Educational Requirement – Bachelor's degree in Business Analytics, Data Science, Statistics, Economics, Finance, Accounting, Engineering, Computer Science, Information Systems, Agribusiness, or a related field.
Additional Qualifications – Master's degree, MBA, CFA/CVA qualifications, or Microsoft Power BI Data Analyst (PL-300) certification are considered an advantage.
Relevant Experience – Minimum 7 years (Manager) or 5 years (Deputy Manager) of experience in business intelligence, analytics, strategic planning, market intelligence, investment research, consulting, or corporate finance.
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Reports to Project Manager and coordinate with him to define project objectives and deliverables and oversee day-to-day project execution, ensuring adherence to timelines, scope, budget and quality standards.
Lead the project team, ensuring effective execution and coordination of project activities and monitor progress toward the achievement of project goals and objectives.
Respond and resolve customer complaints arising from the project implementation with the relevant Dept/Section/Region to ensure timely and effective management of the issue/complaint.
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Collaborate with key partners to build a Quality, Health, Safety and Environment culture across all projects by implementing best-in-class processes and focusing on continual improvement
Communicate PSDP & QHSE activities to all key players including the executive leadership team
Conduct internal audits and provide support for non-conformances and continuous improvements
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Be a visible leader onsite, overseeing all quality control processes on site, ensuring all work meets the highest standards of performance, functionality, and safety.
Coordinate with the client team, consultant team and the contractor on all snagging activities, including the schedule and partner engagement
Identify issues proactively and work with the team to resolve effectively
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Financial Management & Reporting: Oversee the full spectrum of accounting, budgeting, taxation, credit administration, treasury, and management reporting. Manage and prepare monthly, quarterly, and annual full-set management accounts and financial reports.
Team Leadership: Direct and supervise the finance team on daily accounting operations, managing the end-to-end administration of financial transactions.
Budgeting & Forecasting: Prepare comprehensive quarterly and yearly budgets alongside accurate cash flow forecasts to ensure efficient fund management.
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Lead and oversee daily/nightly assembly operations to ensure production schedules, output targets, quality standards, and delivery commitments are achieved.
Monitor production progress and promptly address operational issues such as manpower shortages, equipment breakdowns, material shortages, and production delays.
Ensure all assembly activities comply with approved work instructions, engineering drawings, specifications, and customer quality requirements.
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Supports the Front Office Manager in building an environment where all teams feel valued, bringing them the support they need and to anticipate these needs through effective team relations.
To contact with the Front Office Manager to report any guest comment, priority and to ensure a good coordination and quick communication on both sides.
To update and to check the traces/ handover notes from the different sections of the Front Office to ensure that clear, constant and updated communications lines are kept within all teams.
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Lead and develop the plant Quality team and quality organization to support a growing advanced electronics manufacturing environment by achieving quality objectives
Ensure consistent quality of our electronics manufacturing processes and products, from incoming materials to finished goods
Create transparency on quality performance by monitoring quality issues, key KPIs, process deviations, and improvement actions
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Responsible for strategizing, reviewing, controlling, and managing the security oto safeguard all assets, resources, information, image, and personnel from damages and losses through criminal acts, negligence, or otherwise.