Achieve annual sales targets by driving sustainable sales growth through effective planning, monitoring daily sales performance, and taking corrective action when necessary.
Drive sales growth by maximizing opportunities, balancing product category performance, and promoting cross-selling.
Optimize sales performance through data analysis, strategic action plans, and regular performance reviews to improve productivity and profitability.
...
Optimize purchasing strategies to ensure cost-effective and timely sourcing of raw materials, tooling, and subcontracted services.
Oversee supplier performance in terms of quality, delivery, and compliance with technical specifications and IATF 16949 requirements.
Ensure compliance with all import/export regulations, customs documentation, and cross-border trade requirements—especially in coordination with suppliers from China and regional logistics partners.
...
Enhance the professional ability, client server ability and service conversion ability of the after-sales services team in the region;
Be responsible for the whole process of after-sales services for trucks, and complete various tasks such as dispatching, scheduling, and resource coordination according to the after-sales services control program;
Review and supervision of the reasonableness and cost of service orders;
...
Optimize purchasing strategies to ensure cost-effective and timely sourcing of raw materials, tooling, and subcontracted services.
Oversee supplier performance in terms of quality, delivery, and compliance with technical specifications and IATF 16949 requirements.
Ensure compliance with all import/export regulations, customs documentation, and cross-border trade requirements—especially in coordination with suppliers from China and regional logistics partners.
...
Optimize purchasing strategies to ensure cost-effective and timely sourcing of raw materials, tooling, and subcontracted services.
Oversee supplier performance in terms of quality, delivery, and compliance with technical specifications and IATF 16949 requirements.
Ensure compliance with all import/export regulations, customs documentation, and cross-border trade requirements—especially in coordination with suppliers from China and regional logistics partners.
...
Enhance the professional ability, client server ability and service conversion ability of the after-sales services team in the region;
Be responsible for the whole process of after-sales services for trucks, and complete various tasks such as dispatching, scheduling, and resource coordination according to the after-sales services control program;
Review and supervision of the reasonableness and cost of service orders;
...
This Job Profile is not validated by Subject Matter Experts yet.
Oversees the efforts of a team of technical service representatives, applying specialized technical or scientific knowledge/product applications. Maintains ongoing relationships with key customers and interfaces with sales staff on a regular basis and serves as an expert in handling complex queries.
Help establish and implement customer service standards while supervising a significant customer service team or similar unit. Deal with most complex and valuable issues.
...
Scania Nederland B.V. in Port Klang, Malaysia is seeking a Manager for Parts and Service operations.
The role oversees a team of technical service representatives, maintains essential customer relationships with sales staff, and serves as an expert in resolving complex queries. The position emphasizes customer service standards, issue resolution, CRM data management, and account stewardship to drive service excellence and business development.