ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.
GBS HR Operations
Service Excellence & SLA Management: Manage the end-to-end lifecycle of assigned HR service requests, ensuring precise, timely execution in strict alignment with Service Level Agreements (SLAs) and performance targets.
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Handle daily HR administration activities including employee records, personal files, HR documentation, and employee database updates.
Coordinate and track renewal of company licenses, permits, certificates, and operational-related documents to ensure compliance with regulatory requirements.
Maintain proper documentation and filing systems for HR, administrative, and compliance records for audit purposes.
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Liaise with foreign worker agencies on recruitment, worker replacement, permits, FOMEMA, COM, counselling, repatriation, and related matters.
Coordinate quota applications, interviews, onboarding, orientation, welcome bags, and new worker arrivals.
Process work permit (PLKS), Employment Pass, dependant pass, contract renewals, contract stamping, bank account opening, and government portal updates.
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Service Excellence & SLA Management: Manage the end-to-end lifecycle of assigned HR service requests, ensuring precise, timely execution in strict alignment with Service Level Agreements (SLAs) and performance targets.
Data Governance & Quality Assurance: Execute high-accuracy data updates and perform rigorous audits of employee records against source documentation to maintain the "Source of Truth" across all HRIS platforms.
Reporting & Actionable Analytics: Deliver scheduled and ad-hoc reports by extracting and validating data from various HR systems, providing stakeholders with accurate data to support business decisions.
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Internal PR & Brand Advocacy: Act as the voice of the company internally; craft engaging announcements, newsletters, and internal brand communications.
Employee Engagement & Events: Plan, organize, and execute company-wide events, team-building activities, festive celebrations, and engagement initiatives to drive workplace culture.
Learning & Development (L&D): Coordinate internal/external training programs, manage training schedules, and support employee skill development initiatives.
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