Continuous review of the operations model, day-to-day operational procedures and processes to identify gaps or area of improvements in order to improve services quality.
Gather, analyze and review complaints or reported quality issues and develop sustainable resolutions. Produce root cause analysis with prevention plan. Report service quality issues to leadership team and work with respective teams on service recovery plan and service improvement plan.
To support on Risk Management pertaining / related to HRSSC services, work with leadership and operations team to produce risk analysis report and risk mitigation plan....
Partner closely with business leaders and functional heads to translate business priorities into effective people strategies.
Act as a trusted HR advisor and thought partner to leaders on talent, performance, employee engagement, organisation effectiveness and workforce planning.
Drive organisation design, workforce planning and change management initiatives to support business growth and transformation....
Responsible for training administration and coordination with relevant parties.
Conduct HRD Corp Administrative matters related to registration of new training, training evaluation and claims.
Communicate and liaise with team of training consultants to ensure effective training, classes and exceptional client experiences is provided to our client....
Key responsibilities of this role involve managing a wide range of human resources functions, including office administrative and building management, employee relations, benefits administration, recruitment and onboarding as well as serving as a point of contact for employee concerns and questions.
Office Building Facility Management
· Manage building services, maintenance schedules, vendor performance, and related contracts....
You will work with the country leadership team to strengthen leadership effectiveness, employee engagement and organisational culture. This includes developing practical frameworks and capability plans that support learning, collaboration, diversity of thought and shared accountability across the business.
You will lead the delivery of people and culture solutions that create tangible business value. This includes aligning HR strategies with business priorities, improving workforce practices, and ensuring leaders are equipped with the knowledge, tools and systems they need to lead effectively.
You will reinforce process rigour, compliance and transparency across HR practices. You will help build a workplace environment where standards are clear, decisions are well governed, and employees experience fair, consistent and inclusive people practices....
Make A Difference For Those Who Make The World It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY and BLACK+DECKER
What You’ll Do
HR Shared Services Agent will be responsible for delivering key HR processes, including payroll, employee data management, onboarding, terminations, and other HR administrative tasks in alignment with service level agreements (SLAs), key performance indicators (KPIs), and local regulatory requirements....
This US based packaging solutions provider operates extensive manufacturing facilities across international markets. The organisation focuses on product innovation, high quality standards, and continuous workforce development.
Coordinate end-to-end recruitment activities, candidate screening, and on-boarding programs.
Support employee relations matters, engagement initiatives, and workplace communications....
To assist the Head, Group HR in implementing and enforcing HR strategies, initiatives, and governance across Lagenda Properties Berhad.
This role acts as the front-line HR liaison to business units - ensuring all HR policies, programs, and decisions are well communicated, executed, and delivered effectively on the ground.
The position operates in close collaboration with HR Shared Services, HR Operations, and General Administration teams to ensure end-to-end support and consistency....
To adhere and enforce all Company’s policies and procedures.
Undertake / participate in any ad hoc projects or other relevant duties as assigned from time to time.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Human Resource Management, Business Studies/Administration/Management or equivalent....
Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data...
Manage a portfolio of business functions and independently partner with leaders on a broad range of people matters, including talent management, rewards & recognition, culture-building, workforce planning, organisational design and performance management.
Facilitate organisational restructuring, operating model transformation and workforce transition initiatives as required.
Support talent-related decision-making through involvement in activities such as candidate interviews, employee exit discussions and focus group sessions on various people topics....