• Provide excellent customer service to walk-in and WhatsApp customers. • Handle motor insurance claim documentation and follow-up. • Update claim and repair progress in the system • Liaise with insurance companies, customers and assessors. • Prepare quotations, repair orders and claim documents. • Collect and verify required documents for insurance claim submission. • Monitor insurance approval status and update customers accordingly. • Perform administrative duties and maintain accurate records.
• Provide excellent customer service to walk-in and WhatsApp customers. • Handle motor insurance claim documentation and follow-up. • Update claim and repair progress in the system • Liaise with insurance companies, customers and assessors. • Prepare quotations, repair orders and claim documents. • Collect and verify required documents for insurance claim submission. • Monitor insurance approval status and update customers accordingly. • Perform administrative duties and maintain accurate records.
• Provide excellent customer service to walk-in and WhatsApp customers. • Handle motor insurance claim documentation and follow-up. • Update claim and repair progress in the system • Liaise with insurance companies, customers and assessors. • Prepare quotations, repair orders and claim documents. • Collect and verify required documents for insurance claim submission. • Monitor insurance approval status and update customers accordingly. • Perform administrative duties and maintain accurate records.
Strong interpersonal, communication, and relationship-building skills to engage diverse customers and communities.
Sales, negotiation, and customer service abilities to prospect, present solutions, and maintain high-quality client support.
Basic financial literacy and understanding of insurance or takaful concepts; familiarity with shariah-compliant financial products is an advantage.
...