You're the bridge between our clients and our creative team, which means you need to understand both worlds well enough to speak both languages. This isn't a purely administrative role. You'll be managing relationships, taking briefs, keeping projects on track, and just as importantly, growing accounts. That means sales is part of your DNA here, nurturing existing clients and actively identifying opportunities for new ones.
Manage customer inquiries for our online shop across WhatsApp, Instagram, Facebook, email, live chat and our website or e-commerce platforms (e.g. Shopee, Lazada, TikTok Shop).