As an IT Workplace & Support Specialist, you are the first point of contact for our users and ensure that the digital workplace operates reliably, securely, and efficiently.
Your main focus is on hands-on user support (1st and 2nd level support) as well as the support and operation of the Microsoft 365 environment.
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To provide hands-on exposure to IT operations, infrastructure, and support services, while assisting the IT team in delivering efficient technology services to the organization.
Assist in day-to-day IT support and helpdesk operations.
Set up and configure laptops/desktops for new joiners.
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