Provides senior level technical support of manufacturing engineering initiatives including process, industrial, quality, and development engineering efforts.
Assists with the development and implementation of engineering projects.
Takes ownership for a process sector under engineering guidance....
Provide responsive, hands-on IT support for hardware, software, and connectivity issues, minimizing disruption to daily operations.
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support....