As an IT Workplace & Support Specialist, you are the first point of contact for our users and ensure that the digital workplace operates reliably, securely, and efficiently.
Your main focus is on hands-on user support (1st and 2nd level support) as well as the support and operation of the Microsoft 365 environment.
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To provide hands-on exposure to IT operations, infrastructure, and support services, while assisting the IT team in delivering efficient technology services to the organization.
Assist in day-to-day IT support and helpdesk operations.
Set up and configure laptops/desktops for new joiners.
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Responsible for providing day‑to‑day technical support to end users, ensuring reliable operation of IT systems, devices, and applications. This role supports business productivity by resolving IT issues promptly, maintaining IT assets, and assisting with IT operations across offices.