Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
Assist in the setup and operation of livestreaming equipment, including cameras, microphones, lighting, and streaming software, ensuring a smooth and professional broadcast.
Assist the Food & Beverage Manager in overseeing daily operations of all food and beverage outlets, ensuring high standards of service and product quality.
Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.