To manage all daily accounting & finance transactions including receivable and payable processes & journal entries maintenance.
Able to handle the organization’s accounts.
Perform reconciliation such as Bank Reconciliation, Supplier Recon & Interco Recon, performing timely investigations and follow up on outstanding transactions....
Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries....
Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Conduct high-volume outbound calls to debtors to follow up on outstanding payments, with a target of approximately 80 accounts per day.
Engage professionally with debtors to understand their financial situation and discuss suitable repayment plans or loan restructuring options to regularise overdue accounts.
Follow up consistently on assigned accounts and monitor payment commitments to achieve collection targets....