As an IT Workplace & Support Specialist, you are the first point of contact for our users and ensure that the digital workplace operates reliably, securely, and efficiently.
Your main focus is on hands-on user support (1st and 2nd level support) as well as the support and operation of the Microsoft 365 environment.
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To provide hands-on exposure to IT operations, infrastructure, and support services, while assisting the IT team in delivering efficient technology services to the organization.
Assist in day-to-day IT support and helpdesk operations.
Set up and configure laptops/desktops for new joiners.
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AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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