Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Perform routine maintenance and repair on Multi-Function Printers (MFPs) and photocopiers, including diagnosing and resolving mechanical, electrical, and software issues.