Install, maintain, and troubleshoot network systems, data communication equipment, and network-connected devices such as computers and network switches.
Customer Support & Consultation: Serve as a primary point of contact for clients, answering technical or product-related queries regarding IT hardware, software licenses, or cloud solutions.
Independently lead and implementdigital operations resilience and technology risk management strategies,policies, and processes to identify, assess, mitigate risks, and drivestrategic projects and initiatives to enhance the organization's technologyrisk management and digital operations resilience capabilities, in line withMAS TRM, EU DORA, industry best practices and the organization's standards andregulatory requirements.
Module Delivery & Facilitation: Conduct classes, lab practicals, and workshops in line with polytechnic learning methodologies to achieve designated learning outcomes.