We are looking for a Training & Quality Specialist to join our Service Delivery team and work directly under the Head of Service Delivery.
This is a hands-on role designed for someone who enjoys training people, reviewing work, identifying errors, coaching team members, and improving processes.
The successful candidate will support the development and quality of our Data Entry / Verification Executives (VEs) by providing new joiner training, on-the-job coaching, quality checks, call and email monitoring, case audits, refresher training, and process updates.
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Ensure timely completion of all assigned quality control activities including daily inspection of raw materials, semi-finished and finished products throughout the entire manufacturing process.
Conduct testing on raw materials, semi-finished and finished products in accordance with policies and standards set.
Immediately report any detected non-confirming products to the supervisor, facilitating corrective actions to salvage defective items and minimize production waste.
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Ensure timely completion of all assigned quality control activities including daily inspection of raw materials, semi-finished and finished products throughout the entire manufacturing process.
Conduct testing on raw materials, semi-finished and finished products in accordance with policies and standards set.
Immediately report any detected non-confirming products to the supervisor, facilitating corrective actions to salvage defective items and minimize production waste.
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Maintain and monitor the company’s ISO 9001 (Quality), ISO 14001 (Environmental) and ISO 45001 (Occupational Health & Safety) management systems.
Ensure company procedures, work instructions and records comply with ISO requirements. Assist in planning and conducting internal audits and follow up on audit findings.Prepare and monitor Corrective Action / Preventive Action (CAPA) for non-conformities and observations.Coordinate with different departments to ensure proper implementation of ISO procedures.Maintain and update ISO documentation, records, forms and procedures.Assist during external certification and surveillance audits. Monitor compliance with environmental, safety and quality requirements.Assist in identifying risks, environmental aspects/impacts and occupational safety hazards.Follow up on training, awareness and competency requirements related to the management systems.Prepare ISO reports, audit schedules, meeting minutes and management review documentation.Ensure continual improvement of the company’s Quality, Environmental and Occupational Health & Safety Management Systems.
To ensure product processing complied with product quality and food safety from raw materials receiving, ingredients preparation, food processing and final product process according to Quality Plan.
To perform product/ process testing such as pH, moisture, AW, shelf life or any according to Quality Plan.
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ParcelDaily is seeking a Quality Assurance (QA) Intern to work closely with developers, product, customer service, and operations to test and improve the ParcelDaily platform. The role involves testing workflows, courier integrations, parcel bookings, payment transactions, tracking updates, and other features used by customers.
Ability to investigate production issues, handle customer complaints, conduct root cause analysis, identify trends, and implement Corrective and Preventive Actions.
Proven experience in supervising team members and managing daily QA operations.
Able to work effectively with cross-functional teams, particularly production team.
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Monitor and ensure electrical installation works comply with approved drawings, specifications, method statements, ITPs, and project quality requirements.
Review electrical drawings, material submittals, method statements, inspection checklists, and testing procedures.
Conduct inspections and monitor the quality of electrical installation works, including switchgear, transformers, generators, UPS, ATS/STS, busduct, cabling, lighting, earthing, and other electrical systems.
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Candidates should possess strong skills in Quality Assurance and Quality Management, including developing, implementing, and maintaining quality systems and policies.
Candidates should possess skills in Quality Control, with experience in product inspection, process monitoring, and verification of compliance with specifications and standards.
Candidates should possess skills in Quality Auditing, including internal audits, documentation review, and support for external and certification audits.
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Ensures assigned operation adheres to GMP/GDP/GDPMD requirements, standard operating procedures, secondary Repacking Work Instruction (RWI), batch packaging record and the quality standards set.
Review and maintain quality assurance documents and records in compliance with document control procedures and cGMP requirements.
Ensures only current version of RWIs are used as reference by the interested parties.
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