Define and drive regional communications strategies that support business objectives and reinforce CARSOME’s positioning as a tech-driven automotive leader. Ensure consistency in tone, voice, and key messaging across markets and platforms.
Lead the planning and execution of thought leadership initiatives to build visibility around CARSOME’s industry insights, innovation, sustainability, and startup ecosystem contributions. Identify and manage speaking engagements, awards, article contributions, interviews, and other executive profiling opportunities.
Oversee the development of high-quality content including press releases, long-form articles, thought leadership articles, talking points, speeches, awards submissions and strategic decks. Review and edit materials to ensure brand alignment and clarity of messaging.
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Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.
Doing report and the Body & Paint technical team professional comment of issues and symptoms on the vehicle for better understand what the vehicle problem is.
Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues
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Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes.
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Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes.
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Strategy Development: Oversee and implement full social media strategies aligned with marketing objectives and overall business goals.
Hands-on Content Creation & Editing: Actively participate in content creation, including video shooting, photography, and editing, to ensure that content is dynamic, engaging, and on-trend. Be ready to step in for content editing across platforms as needed, ensuring timely and high-quality output.
Content Coordination & Execution: Oversee content production across all platforms (Facebook, Instagram, TikTok, LinkedIn, YouTube), working closely with creative teams for visuals and content creators for platform-specific content.
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Culture & Engagement● Support the planning and execution of employee engagement initiatives and activities to enhance workplace culture.● Assist in organizing internal events, campaigns, and programs that promote collaboration and team spirit.● Contribute ideas to improve employee experience and strengthen organizational culture.● Gather employee feedback through surveys or engagement tools and support analysis of insights.
Internal Communications● Assist in drafting and designing internal communications such as announcements, newsletters, and emailers.● Support the development of communication materials for company initiatives, campaigns, and updates.● Ensure consistency in messaging and tone across all internal communication channels.● Help manage and update internal platforms (e.g., intranet, email communications, or employee portals).
Content & Creative Support● Collaborate with the team to create engaging content including posters, presentations, and digital materials.● Support storytelling initiatives that highlight employee achievements, company culture, and key milestones.● Assist in maintaining a content calendar for internal campaigns and engagement activities.
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Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations
Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing
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Perform analysis to identify performance trends and insights
Conduct root cause investigations to identify root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing
Work together with various stakeholders to develop solutions/ improvement plans for process and/or performance related issues
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Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations.
Drill down the analysis to find exact root cause for performance gap, rooms for improvement,underlying business risk or bottlenecks that business team are/will be facing.a
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Maintain the Group governance framework, including board and committee terms of reference, meeting calendars and standards for papers, minutes and decision records.
Maintain the delegation of authority and approval matrix and cascade it to subsidiaries and joint ventures.
Administer the conflicts of interest and related party transaction regime, including registers, declarations and pre-approval processes.
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