Job Scope:• Visit industrial customers & factories• Build and maintain good customer relationships• Introduce company services & solutions• Follow up with customers professionally• Coordinate with internal support team
Good communication skills
Positive attitude & willing to learn
Comfortable with outdoor/customer visiting work
Own transport preferred
Responsible and self-motivated
Cold Calling
Client Relationship Management
Job Scope:• Visit industrial customers & factories• Build and maintain good customer relationships• Introduce company services & solutions• Follow up with customers professionally• Coordinate with internal support team
Good communication skills
Positive attitude & willing to learn
Comfortable with outdoor/customer visiting work
Own transport preferred
Responsible and self-motivated
Cold Calling
Client Relationship Management
Actively contact & meet potential industrial clients. Understand clients' challenges and present STE(M)SB’s services to help solve their problems. Convert commercial discussions into sales and build relationships with clients around trust, integrity and professionalism.
Weekly & monthly sales pipeline reporting to Sales Manager.
Ensure monthly sales targets are continuously achieved.
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Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Solicits/books local catering business and develops group business.
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